my laptop is packard bell easynote ts 11hr,it can not connect to the internet throught the ethernet cable,what should i do to

[Lesaoana]

hello, my Packard bell easynote ts11hr can not connect to the internet through the Ethernet cable, what should I do to overcome this problem

 

[Urumiko]

There is not a lot of information here.. are you getting an IP address/default gateway?
Can you ping your default gateway?

from command prompt type "ipconfig" to find this information.

If you are but not getting internet, does safe mode with networking work for you? (press f8 during startup)