Question My laptop keeps crashing with no BSOD?

Oct 8, 2020
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I just bought an new laptop. The laptop frequently crashes but there is no blue screen of death. I did a benchmark but there seems to be no problem hardware wise so I don't really get why the problem keeps occurring. I updated everything.
The laptop is a Dell vostro 5590 with windows 10 pro. I did the system check of dell and they said there were no problems.
Does anyone have an idea what the problem could be.
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

Can you parse an SKU to your laptop? Check and see which BIOS version you're currently on(using CPU-Z). Use your service tag and input that onto Dell's support site to see if you have any BIOS updates pending. Also, which version of Windows 10 are you on?
 

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