This problem appeared a few months ago, and seems to trigger randomly: sometimes it takes weeks to see it happen, while sometimes I face it over a hundred times a week, even rebooting in the middle of a booting... Troublesome. Just to be specific: I am talking about a sudden shut off of the computer followed seconds later by my computer rebooting. Not the 'normal' reboot function of the computer, obviously. It mostly happens during games, but sometimes it has happened while simply surfing the web.
In the Windows event viewer, these problems appear as 'critical'. EventID 41, Provider: Kernel Power. More details:
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
My first instinct has been a overheat problem and I have thus dedusted my laptop as much as possible. The ventilator seems to work perfectly now, but the CPU heat (from Core Temp) remains quite high: between 60 and 70° (C) for just surfing on the web, and very quickly 80-90° as soon as I launch a game. My Tj Max is set at 100°, so I could imagine the temperature reaching this level during the game. Anyway, if heat is the problem, I wouldn't think it is a hardware problem or then I have no idea what I could do more: I really have dedusted it as much as possible, and even bought a dedicated cooling support to put it on.
But then again, I am not entirely sure it is a heating problem, as sometimes it seems to happen when the heat is really low: could it be something else? A faulty RAM? A malware? A problem with the battery or the charger?
I already read and tried a lot, but nothing seemed to work. My latest attempt: I've updated all my drivers. Didn't work. Any idea?
My specs:
MSI GT683DX-640NE
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
6GB RAM
Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
GeForce GTX 570M
In the Windows event viewer, these problems appear as 'critical'. EventID 41, Provider: Kernel Power. More details:
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
My first instinct has been a overheat problem and I have thus dedusted my laptop as much as possible. The ventilator seems to work perfectly now, but the CPU heat (from Core Temp) remains quite high: between 60 and 70° (C) for just surfing on the web, and very quickly 80-90° as soon as I launch a game. My Tj Max is set at 100°, so I could imagine the temperature reaching this level during the game. Anyway, if heat is the problem, I wouldn't think it is a hardware problem or then I have no idea what I could do more: I really have dedusted it as much as possible, and even bought a dedicated cooling support to put it on.
But then again, I am not entirely sure it is a heating problem, as sometimes it seems to happen when the heat is really low: could it be something else? A faulty RAM? A malware? A problem with the battery or the charger?
I already read and tried a lot, but nothing seemed to work. My latest attempt: I've updated all my drivers. Didn't work. Any idea?
My specs:
MSI GT683DX-640NE
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
6GB RAM
Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
GeForce GTX 570M