If it's a new laptop, it could just need to be like "broken in". Years ago, I bought an ASUS laptop and the spacebar was always stuck and hard to press, but after a week or two of using it, it fixed itself. My point being, it may be that the keyboard is still new from the factory and needs to be broken in.
I would try rolling with it for a week or two and see if it gets any better. If not, I would definitely try asking here or somewhere that someone can troubleshoot it further.
At the very least, you could contact Samsung and see about getting a replacement with the warranty.