My laptop randomly freezez

[Alex Filip]

I have an hp pavilion g6-2213sa windows 8.1 all updates 8gb ram 1.9 quad core procesor and gpu its an radeon hd 7640g and its randomly freezing but if i get into a game like minecraft or battlefield any games it work 24/7 but when i exit the game in max 10 minutes its freezing and i need force restart . I have made ram test and is freezing even with just one stick , hard drive test i can do because its freezing but when i was doing it was at 77% and no errors it could be gpu/cpu fail or something? i have seen on the another site like tomshardware to someone else has same exact problem like me but for him was because he was having windows defender on , after him have turned off windows defender no more freezing but mine is freezing and freezing and i dont know what to do if you know from what it can bee please tell me (bad english sorry i do my best) THANK YOU!

 

[scout_03]

did you try the ram test using the second slot for ram and leave the first one empty .

 

[Alex Filip]

did you try the ram test using the second slot for ram and leave the first one empty .

i did it with each module on each slot..

 

[scout_03]

if the issue still on and that laptop is on warranty ask for a rma or repair .

 

[Sophiasoni]

There are various potential issues that can cause your laptop to freeze. For any PC gamer PC freezing is exceptionally basic issue

Open your windows Task Manager and close all unnecessary program while you are playing the game or delete all undesirable programs from your system by pressing Ctrl+Alt+Del. Additional free RAM can then be utilized by the game you are playing it can enhance your amusement execution

Clean up your laptop air vents with air duster and verify air vents are not blocked.

Boot your system in “safe mode"

Press windows +R and Type regedit command in run box and press OK
Clean up all registry problems

Scan your system with a strong antivirus program & spyware/malware program like Avira, Immunet, Avast to check if there is any unwanted program. Remove the unnecessary programs and applications.

Reduce your game texture and resolution until the game runs smoothly, while still holding acceptable graphics.

Check all necessary system requirements for your game playing.

 

[Alex Filip]

There are various potential issues that can cause your laptop to freeze. For any PC gamer PC freezing is exceptionally basic issue

Open your windows Task Manager and close all unnecessary program while you are playing the game or delete all undesirable programs from your system by pressing Ctrl+Alt+Del. Additional free RAM can then be utilized by the game you are playing it can enhance your amusement execution

Clean up your laptop air vents with air duster and verify air vents are not blocked.

Boot your system in “safe mode"

Press windows +R and Type regedit command in run box and press OK
Clean up all registry problems

Scan your system with a strong antivirus program & spyware/malware program like Avira, Immunet, Avast to check if there is any unwanted program. Remove the unnecessary programs and applications.

Reduce your game texture and resolution until the game runs smoothly, while still holding acceptable graphics.

Check all necessary system requirements for your game playing.

is none of your ideas the cause of blocking ty 🙁