My laptop screen has gone wierd please help

dawn_sp

Distinguished
Jan 14, 2010
3
0
18,510
hi all.. can any of you help me please...
started my laptop up and screen was white. once ready to use background was black and was hardly able to see desktop icons, pointer ect, ive tried everything i think possible. m on windows vista and using toshiba laptop.. ive not had it long maybe 6mths so still under guarantee.. my daughter was on last nite and said everything was ok but you know kids they don't really like telling the truth unless they really have to lol. she did say she downloaded a ipod or summat like that for itunes but everything was ok.. but would she admit it if she messed up,, i dont know lol so im wondering what could of happened is it a fault and needs to be sent back or have the settings change somehow...