Question My laptop's WiFi only shows hotspots ?

[plabg]

My laptop is Asus F555DG. No available wifi networks appear. I can only see hotspots from the phones.
I installed the drivers from the Asus site. I reset network. Nothing. I can only see hotspots. Available networks are not shown. That happened on Windows 10 and now happens on Windows 11.

 

[JohnMGotts]

Your device only communicates on the 2.4Ghz band. Make sure your router has it enabled.

 

[kanewolf]

Your device only communicates on the 2.4Ghz band. Make sure your router has it enabled.

And that your 2.4Ghz is on channel 1, 6, 11. Some countries allow channel 13 but not all devices support that channel.

 

[plabg]

Your device only communicates on the 2.4Ghz band. Make sure your router has it enabled.

Yes. I used this laptop 2-3 years ago and it connected without any problem. Then it was on Windows 10. Then it stopped connecting. I also installed Windows 11 - same thing.

 

[plabg]

And that your 2.4Ghz is on channel 1, 6, 11. Some countries allow channel 13 but not all devices support that channel.

My router is set to auto channel. Could this be the problem?

 

[kanewolf]

My router is set to auto channel. Could this be the problem?

Maybe. That is why I said to manually set it to 1, 6, or 11.

 

[plabg]

Maybe. That is why I said to manually set it to 1, 6, or 11.

No, that didn't fix it

 

[JohnMGotts]

Does Windows device manager show it as installed with no issues?