Question My microphone is not picking up my voice clearly ?

Sep 13, 2021
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Hi guys, I just bought a PC around 2 months ago and when I used my Razer Kraken to test my mic volume in the control panel, it barely picks up my voice and even when I scream to the mouthpiece, it only picks up 2 bars max.

However, when I am using discord, my friends tell me my voice is clear and audible but a little on the soft side (they had to bump my volume to max to hear me and even so, they told me it's not medium-loud).

I have tested my Razer Kraken on my other older PC and it works well where it picked up my voice easily. I have googled and try every solutions out there but to no avail. Could this be a hardware issue? Can someone assist me please?

Motherboard is Z590-E gaming wifi, do let me know if I missed out any details. Greatly appreciated.
 

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