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Question My mobile hotspot is connected but I am unable to access the internet.

Nov 17, 2019
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I have a Samsung Galaxy J7 and I also have mobile hotspot included in my plan. My son has an IPhone 6S and a Lenovo Chromebook. They were both connected to my hotspot. Last night we were watching a movie on his computer and the webpage said that is was not working. We checked the internet and it was still connected at full bars. Same for his phone. I turned the hotspot on and off, reset my phone, and turned it off and let it sit overnight. I turned it on this morning and still nothing. Whats going on?
 

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