Question my mon

[mikewhatever]

My monitor keeps going into energy saving mode so basically it's swtiched off for no reason. the model is this https://www.amazon.co.uk/gp/product/B016QR3NR2/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

it's been a bit of a pain going into energy saving since i bought it (should have asked for a replacement really) but now it's happening a lot recently. i've look through my power management settings, everything seems set up okay. anybody got tips on what the problem might be? my graphics drivers are up to date. the monitor is out of gaurantee now so hoping for an easy fix rather than buying a new one.

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

On your Windows system turn off all energy and/or screen saving options.

On the monitor do the same.

Determine if the monitor stops going into energy saving mode.

 

[mikewhatever]

Update your post to include full system hardware specs and OS information.

On your Windows system turn off all energy and/or screen saving options.

On the monitor do the same.

Determine if the monitor stops going into energy saving mode.

Thanks, i'll disable all energy saving options and see how it goes but it doesn't look like any of the settings atm should cause the monitor to keep switching off. i reinstalled windows to see if it would fix the problem too. system specs below.

Is this particular part possibly to blame, i'm not very tech savvy these days but noticed modern standby is not useable.
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable


OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-D92H9FN
System Manufacturer Gigabyte Technology Co., Ltd.
System Model Z170-Gaming K3
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F2, 10/03/2016
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product Z170-Gaming K3
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume5
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.19041.2728"
Username DESKTOP-D92H9FN\Mike
Time Zone GMT Summer Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 11.1 GB
Total Virtual Memory 20.7 GB
Available Virtual Memory 13.3 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[Ralston18]

I think that the problem is motherboard related versus the monitor itself. Consider RAM, BIOS, configuration, etc. as "motherboard".

= = = =

If at all possible swap in another known working (no power saving problems) monitor (or monitor capable TV) and test on your computer.

Likewise try your monitor on another known working system.

Determine if the problems follow the monitor or stay with the computer.

My thought is to move this thread to "Motherboards". More relevant category and someone else may have further questions, comments, and suggestions.

Test monitor(s) first just as a matter of elimination.