My motherboard didn't come with standoffs for the cpu cooler

[andrei.vernon]

I am building a new pc and my motherboard didn't come with standoffs for my CPU cooler, so I can't screw it in. The cooler is a ryzen wraith cooler and my motherboard is a b350m gaming pro. What do I do?

 

[krzyimprt]

I am building a new pc and my motherboard didn't come with standoffs for my CPU cooler, so I can't screw it in. The cooler is a ryzen wraith cooler and my motherboard is a b350m gaming pro. What do I do?

You sure it just doesn't snap in? Which one are we talking about here?

https://www.youtube.com/watch?v=NMn-9V3WbCw

 

[COLGeek]

Those screw into the backplate already attached to the AM4 motherboard. Just press down with a screwdriver to compress the spring a bit until the screw makes contact with the backplate. Tighten in a criss-cross pattern, a little at a time until all four a snug. No additional stand-offs are used.

 

[vapour]

Same MB here, the screws come from Ryzen cooler and the MB has 4 holes along with the MB for you to screw in. Do you see the 4 screws near cpu?

 

[COLGeek]

Same MB here, the screws come from Ryzen cooler and the MB has 4 holes along with the MB for you to screw in. Do you see the 4 screws near cpu?

For the OP, you remove the plastic brackets shown in this picture and then mount the heatsink as I mentioned earlier. Only the Wraith Max uses those brackets, the other 2 variants do not.

 

[andrei.vernon]

My problem is that those standoffs the black brackets were screwed into didn't come with the motherboard. I got the brackets, but they weren't screwed in because there was nothing to screw them in. I am considering sending the mobo back and just getting a new one. I don't know what else to do.

 

[COLGeek]

My problem is that those standoffs the black brackets were screwed into didn't come with the motherboard. I got the brackets, but they weren't screwed in because there was nothing to screw them in. I am considering sending the mobo back and just getting a new one. I don't know what else to do.

That is certainly not how it should have come. Those brackets are to be attached to a backplate. Sounds like yours ship without one. Return for a motherboard with the proper parts. Sounds like a used product, vice new.