My mouse is coming up as a keyboard & isn't working?

Joseph_90

Commendable
Jul 9, 2016
2
0
1,510
0
this is what my device looks like when I plug my mouse in, for some reason it is not working properly, it's a finalmouse 2016, the LED lights up etc but it does not give out any input
 

penguintech

Distinguished
The photo of the keyboard is moot. means nothing, it still sees it as a mouse.
As the Finalmouse is supposed to be plug and play, I would suggest contacting support@finalmouse.com
and let them know you are having issues..
Have you tried the mouse on a different computer to see if it works?
 

Joseph_90

Commendable
Jul 9, 2016
2
0
1,510
0


Contacted finalmouse & received a new replacement, top notch service probably the best customer service I've had
 

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