My mouse is coming up as a keyboard & isn't working?

Joseph_90

Commendable
Jul 9, 2016
2
0
1,510
491a8fca29.png
this is what my device looks like when I plug my mouse in, for some reason it is not working properly, it's a finalmouse 2016, the LED lights up etc but it does not give out any input
 
Solution
The photo of the keyboard is moot. means nothing, it still sees it as a mouse.
As the Finalmouse is supposed to be plug and play, I would suggest contacting support@finalmouse.com
and let them know you are having issues..
Have you tried the mouse on a different computer to see if it works?
The photo of the keyboard is moot. means nothing, it still sees it as a mouse.
As the Finalmouse is supposed to be plug and play, I would suggest contacting support@finalmouse.com
and let them know you are having issues..
Have you tried the mouse on a different computer to see if it works?
 
Solution

Joseph_90

Commendable
Jul 9, 2016
2
0
1,510


Contacted finalmouse & received a new replacement, top notch service probably the best customer service I've had