Hi, so around 4 days ago my father ordered me a gift card for my birthday to Newegg, to be sent to my email. Wasn't there right away, okay understandable... A few hours pass, so I decide to check the info on ordering a gift card, which tells me it can take 1-2 days to process. Damn, well okay. So 2 days later, still nothing. I decide to call Newegg, they tell me the first payment didn't go through since there was a problem with the billing address on the card, so my dad has to resubmit the info. (He lives in the states, I live in Canada, he was trying to use his Canadian card and had trouble with the billing info) Anyway, customer service told me it will for sure be in my inbox within the next 2 days. Great okay, can't wait. Another 2 days later, still nothing. I decide to call again and they're having the same problem. Yet my Dad's card states it's been charged, which I tell them. Finally, they call my Dad to do everything over the phone with him, which apparently went really smoothly, the order was processing once again, but they reassured us that all the info was correct this time and there would be no problem with the order and that it will be in my inbox the next day... which was now yesterday, and still nothing. And again, it still says on my Dad's credit card statement that $750 was charged. (Yea it's a lot for a birthday present I know, I'm not spoiled, I just haven't received a gift from him in a very long time so he decided to be generous, even I was very surprised by the amount) Which obviously just makes me even more angry that I haven't received it yet. Now it's the weekend, and I can't call customer service and I'm stuck. Really hoping I have it in time to order X-mas gifts.