My Nvidia Driver crashes when waking PC

[Aidan P]

I have been having this problem for a few months now. I put my PC on sleep quite often, but unfortunately when I wake my PC, I often get a black screen. So I have to restart my computer from the power button. When I start it up again, it shows me a Windows message that is all broken up and I can just make out that it says something like 'something went wrong' and it counts to 100% and restarts itself. After the restart it's fine but this is becoming very annoying. I have an GTX 660 2GB SC running Windows 8 64bit. Sorry for such a long message, if you are still here then any help is greatly appreciated. Thanks in advance!

 

[bryonhowley]

Not waking correctly from Sleep mode is usually due to a bad driver. It could be your GPU Audio or even chipset drivers. Have you made sure that all of your drivers are up to date? I personally do not put my computer to sleep short of my monitors blanking that is it. But when I did the times I had problems waking it up was due to my GPU drivers.

 

[Aidan P]

How do I know if all drivers are up to date?

 

[Aidan P]

I have just looked on the Nvidia website at the drivers, at the top there is the GeForce Experience programme and I have it already installed. It says that it automatically keeps your drivers up to date for you.

 

[lonewolf7]

Do you have an on-board video(VGA) on MB ? If so then pullout the GPU and connect the monitor to VGA, look how it works.

 

[Aidan P]

My processor (i7 3770) has integrated graphics.

 

[lonewolf7]

Ok got it. Please look at the back of your PC's cabinet, and look for a blue 15 pin port(VGA) on your Mother Board which will be located vertically on the MB.

It will look like this : http://upload.wikimedia.org/wikipedia/commons/9/92/SVGA_port.jpg

If you still cant find that, just give me the make/model of your Mother Board.

 

[Aidan P]

Yep, what about it?

 

[lonewolf7]

So you have VGA port. Now pull the GPU(graphics card) out off the PC, and plug the VGA or DVI cable on that port, start the PC, and look if it solves the problem.

 

[Aidan P]

But then I can't use the graphics card?

 

[lonewolf7]

It is just a test to isolate the real problem. If the PC wakes up from sleep-mode normally without the GPU, then there is a problem with the GPU. If the problem persists without the GPU then there is something wrong with software configuration or other faulty hardware.

 

[Aidan P]

Ok, but isn't it apparent that the driver is the problem as that is what crashes? Or can a faulty GPU cause the driver to crash?

 

[lonewolf7]

Yes it could be the drivers, or it could be a faulty GPU aswell.

 

[Aidan P]

Oh ok.