My passport device an I/O error

[abera2004]

Hello,
F:\is not accessible.
the request could not be performed because of an I/O device error
please help tosolve this problem

 

[phil22]

Doesn't sound very encouraging - usually a symptom of drive failure.
To confirm this, test it with WD "Data LifeGuard Diagnostic for Windows".
Get it here: http://support.wdc.com/product/download.asp?groupid=201&sid=3&lang=en

Note: ignore the actual Passport model shown on the page as the model is irrelevant. The software can be used to test all external WD drives.