[SOLVED] My Passport Ultra

Dec 25, 2019
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I have a 2TB My Passport Ultra and I was wondering if there is any possible way to use that drive to free up disk space. It seems like the computer is detecting it but when I go to my files it doesn't show up.
 

Colif

Win 10 Master
Moderator
is the drive showing up in disk management?

right click start
choose disk management
if drive is showing, can you show us a screenshot of this screen so we can see if its formatted... i assume it is?
upload screenshot to an image sharing website and show here.

How can you tell PC is detecting it? where does it show?

not sure if this applies, see unsupported products - https://support.wdc.com/downloads.aspx?p=259&lang=en
 

Colif

Win 10 Master
Moderator
is the drive showing up in disk management?

right click start
choose disk management
if drive is showing, can you show us a screenshot of this screen so we can see if its formatted... i assume it is?
upload screenshot to an image sharing website and show here.

How can you tell PC is detecting it? where does it show?

not sure if this applies, see unsupported products - https://support.wdc.com/downloads.aspx?p=259&lang=en
 
Dec 25, 2019
2
0
10
0
is the drive showing up in disk management?

right click start
choose disk management
if drive is showing, can you show us a screenshot of this screen so we can see if its formatted... i assume it is?
upload screenshot to an image sharing website and show here.

How can you tell PC is detecting it? where does it show?

not sure if this applies, see unsupported products - https://support.wdc.com/downloads.aspx?p=259&lang=en
Thank you! I had to format it since I forgot it was formatted for my xbox
 

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