My PC Freezes and Restarts with GFX Glitches

[azmelk]

Hello everyone, I am very desperate and looking for help. I hope that together we will find a solution to this "puzzle". I have been having problems with my computer for many weeks and no one can help me.

Let's start from the beginning. When I play Diablo 4 for many hours - I have no problems. When I play Forza Horizon 5 for many hours - I have no problems. When I play Days Gone for many hours - I have no problems.


!!!BUT!!!


When I play Cyberpunk 2077 for 10-30 minutes - freeze & restart. When I play Red Dead Redemption 2 for 10-30 minutes - freeze & restart. When I play Witcher 3 for 10-30 minutes - freeze & restart.
Sounds weird, isn't it?


My PC:

Intel Core i9 13900KF

Gigabyte Z790 AORUS MASTER

32GB (2x 16GB) G.Skill Trident Z5 RGB DDR5-6400

24GB Gigabyte GeForce RTX 4090 Gaming OC Aktiv

1TB Samsung 990 PRO M.2 PCIe 4

Endorfy Navis F360 All-in-One

1200 Watt Corsair HX1200 Modular 80+ Platinum

LG 27GN950-B / 4K@144Hz

SteelSeries Rival 600

SteelSeries Apex 3 TKL

I have the latest drivers for everything, scanned the computer for viruses and malware, reinstalled the system. I tested on one RAM stick in each slot, I tested the RAM with different programs. Nothing helped.


DMP File: https://dropmefiles.com/vDROz

 

[ubuysa]

It's not smart to password protect the zip file!!!

 

[azmelk]

It's not smart to password protect the zip file!!!

This zip file has no password.

Second link (.rar file) - https://file.io/YKmvBDQWRWna

 

[ubuysa]

Downloaded twice, password required to open both times....

The .rar file was fine however.

It's never wise to make a firm diagnosis based on only one dump, but the 0xA (IRQL_NOT_LESS_OR_EQUAL) bugcheck in this dump occurred because a driver attempted to access an invalid page (not allocated or paged out) whilst running at an elevated IRQL. Only third-party drivers make this kind of basic error, usually because the target address pointer gets messed up.

In your dump the third-party driver that fouled-up was nvlddmkm.sys, the Nvidia graphics driver. You can see it being called several times in the following call stack extract, followed by the bugcheck...

ffffce02`53866668  fffff804`37f82a7f nt!KeBugCheck2+0xe1f
ffffce02`53866670  ffffbc81`63fcd180
ffffce02`53866678  00000000`00000001
ffffce02`53866680  00000000`00000001
ffffce02`53866688  ffffe406`b5560078
ffffce02`53866690  fffff804`37c3be90 nt!KiSearchForNewThread+0x170
ffffce02`53866698  fffff804`00000000
ffffce02`538666a0  00000000`00000000
ffffce02`538666a8  fffff804`60162054Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_675be35f1ba2315e\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
 nvlddmkm+0x942054
ffffce02`538666b0  ffffe400`b5570101
ffffce02`538666b8  fffff804`60010100 nvlddmkm+0x7f0100
ffffce02`538666c0  00000000`00000000
ffffce02`538666c8  fffff804`60000000 nvlddmkm+0x7e0000
ffffce02`538666d0  00000000`00000000

You have a very recent copy of the Nvidia graphics driver...

26: kd> lmDvmnvlddmkm
Browse full module list
start             end                 module name
fffff804`5f820000 fffff804`63173000   nvlddmkm T (no symbols)         
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_675be35f1ba2315e\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Jun  9 03:28:27 2023 (6482722B)
    CheckSum:         0384FF73
    ImageSize:        03953000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

I would try falling back to the two versions immediately prior to the latest (using DDU to uninstall each driver before installing the next). If all of the three most recent driver versions BSOD then you'd have to suspct the graphics card itself.

 

[azmelk]

I tried all other last driver versions and it's the same every time. The problem only occurs in more demanding games. At night I played 10 hours in Diablo 4 and there was no problem, I turned on Cyberpunk or GTA 5 and after a while (~15min) - errors.

 

[ubuysa]

In that case I would have to suspect the graphics card.