Question My PC is going BSoD when I test the CPU on Processor Diagnostic Tool

[Nichko]

So, not much time ago I was doing this test and my CPU passed normally, from a week to now, my computer gave me some freezing and BSoD , so I decided to do some tests to find what was causing this problem. Turns out my computer gave me the BSoD when I used the Processor Diagnostic Tool from intel on the "CPUload".
After reaching Intel, they just want to give me the refund but what I really want is to solve this problem and know if it's really the CPU causing the problem.

Specs:

• Intel Core i7 7700K 4.2GHz (4.5GHz Turbo), without Cooler, LGA 1151
• Water Cooler Gamerstorm DeepCool Maelstrom 240T 240mm Intel-AMD
• GPU GeForce Zotac GTX 1080 Ti 11GB 090 Edition GDDR5X
• MotherBoard Asus Prime Z270M-PLUS/BR Chipset Z270 Intel LGA 1151 mATX DDR4
• RAM DDR4 Patriot Viper 8GB 2400MHz (x2)
• SSHD Seagate Hibrido Firecuda 1TB, Sata III, 7200RPM, 64MB
• SSD Kingston A400 240GB, Sata III, Leitura 500MBs Gravack 350MBs
• Power Supply Corsair a850M 850W, 80 Plus Bronze, PFC Active.

I was thinking about changing to a AMD CPU if I need to swap my CPU at the end. If that was that case, what should I change on my specs to support a Ryzan 9 x3900?

 

[Grobe]

Are there other stability issues to that build other than when you run the Processor Diagnostic Tool ?

 

[Nichko]

Yes, my PC goes BSoD or freezes on some games like The Division 2

 

[ChumP]

Yes, my PC goes BSoD or freezes on some games like The Division 2

You should do the test with each RAM module individually... BSODs are often caused by faulty memory.

 

[mdd1963]

Given any sort of BSOD, most folks like to go to default BIOS, select conservative RAM timings, swap RAM with known good RAM for testing (or test one module individually), remove GPU from equation entirely, and, of course a PSU can allow/cause brownouts under extreme load... CPUs can indeed fail....as can mainboards, but, these CPU failures are very rare, and, most would rule out other suspects first. (I'd suspect having two things bad, RAM and PSU for example, before having an actual bad CPU)

Eliminate said suspects in whatever order you consider most logical and/or convenient...(even if RAM seems unlikely, it is so easy to rule out if you have access to someone else's known good sticks for testing)

 

[Nichko]

Well, I don't have any other sticks for testing here but I tested the RAM using mdsched.exe, isn't it enough?

 

[Nichko]

Given any sort of BSOD, most folks like to go to default BIOS, select conservative RAM timings, swap RAM with known good RAM for testing (or test one module individually), remove GPU from equation entirely, and, of course a PSU can allow/cause brownouts under extreme load... CPUs can indeed fail....as can mainboards, but, these CPU failures are very rare, and, most would rule out other suspects first. (I'd suspect having two things bad, RAM and PSU for example, before having an actual bad CPU)

Eliminate said suspects in whatever order you consider most logical and/or convenient...(even if RAM seems unlikely, it is so easy to rule out if you have access to someone else's known good sticks for testing)

And how should I test my PSU?

 

[OllympianGamer]

If you get a blue screen your computer creates a dump file that you can open with a mini dump reader which should narrow your search for the issue.

 

[Nichko]

If you get a blue screen your computer creates a dump file that you can open with a mini dump reader which should narrow your search for the issue.

Tried using Blue Screen viewer but there's no Dump Files, maybe because the Blue screen is stuck on 0% everytime

 

[OllympianGamer]

Tried using Blue Screen viewer but there's no Dump Files, maybe because the Blue screen is stuck on 0% everytime

Ok what about windows event viewer around the time you get a crash?

 

[ChumP]

Well, I don't have any other sticks for testing here but I tested the RAM using mdsched.exe, isn't it enough?

You should try each stick on the processor diagnostic tool that you're using and it BSODS on... test them each individually and see if any of them are the cause.

 

[Nichko]

You should try each stick on the processor diagnostic tool that you're using and it BSODS on... test them each individually and see if any of them are the cause.

Is there any software that you recommend me to do this test?

 

[ChumP]

Is there any software that you recommend me to do this test?

As I said above.... test them where you are getting BSODs first. You said that the processor diagnostic tool from intel gives you an instant blue screen. If with one of the modules inserted the test runs fine, then it's obviously a problem with one of the sticks.

 

[Nichko]

As I said above.... test them where you are getting BSODs first. You said that the processor diagnostic tool from intel gives you an instant blue screen. If with one of the modules inserted the test runs fine, then it's obviously a problem with one of the sticks.

Finally, managed to test them individually, the problem persists in both cenarios