Question My PC keeps crashing, only whilst playing games (hal.dll, ntoskrnl.exe, PSHED.dll)

Jul 12, 2019
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Hi!

I'll try to keep it short. My PC keeps giving me BSODs when I play games on it. Sometimes they're not intensive games, sometimes they are. Sometimes they make it through 3 hours of playing, sometimes I barely get to the menu. It ONLY happens when gaming, it's never once happened otherwise.
I thought maybe it would be my graphics card. I was planning to upgrade anyway, so I replaced it, and did a clean install of windows alongside it. Was okay for a few hours, then it crashed.
I run WhoCrashed, and it always gives me the same culprits. One of them, two of them, or all 3 of them. hal.dll, ntoskrnl.exe, PSHED.dll. Mainly hal.dll and PSHED.dll.
I've done a bunch of diagnostics on my RAM, all of them are clear apparently. I did the Intel diagnostics programme on my processor: passed it.
I'm out of ideas honestly, I'm pretty ok with fixing issues, but I don't understand dump files.
Don't think it's a heat thing, graphics card never really went over 75, and processor around 82(at least low 80s).

i7 4790k, 4.0 GHz, never overclocked.
GTX 1060 6GB (was GTX 960 2GB)
16 GB RAM
Gigabyte Z97P-D3


Only thing I haven't done any form of diagnostics on is motherboard and PSU. Is that possible?

Please help, I am really open to anything at this point.




Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Fri 12/07/2019 11:43:05 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\071219-36984-01.dmp
This was probably caused by the following module: hal.dll (hal+0x477E8)
Bugcheck code: 0x124 (0x0, 0xFFFFE38E1197A028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 12/07/2019 11:43:05 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFE38E1197A028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
 

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