[SOLVED] My Pc Keeps Restarting Without Warning

[Vorm]

Whenever i launch a game i am met with a black screen and a dead computer that boots up again after a couple of seconds. I have noticed that this error occurs more often when i play games with my controller plugged in (PS4 controller). Though it has happened numerous times without the controller as well. If you have any idea how to fix it please don't hold back. I will more than gladly answer any and all questions regarding the issue.

 

[DeanTH23]

Give us the full specs of your system.

 

[Vorm]

Give us the full specs of your system.

Intel I9 9900k Processor
ASUS GeForce RTX 2080 SUPER ROG Strix OC
Corsair Hydro H115i RGB Platinum Køler 280 mm
Corsair Vengeance RGB PRO DDR4 16GB 3000 MHz
Intel 660p 1TB M.2 SSD
Corsair Vengeance 750M
ASUS ROG Strix Z390-F GAMING, S-1151

that should be all?

 

[dotas1]

Shutdowns are almost exclusively happening for 2 reasons. Power or thermal issues.

Check your temps idle and while gaming.
Install HWInfo64, run sensors mode and check the 3.3V , 5V and 12V rails what readings are they reporting. You can also check the temps with this.
Run a scan for malware with Malwarebytes.
Restart PC, have it sit for 5 mins and then run a UserBenchmark and post the LINK to the results here.

 

[Vorm]

Shutdowns are almost exclusively happening for 2 reasons. Power or thermal issues.

Check your temps idle and while gaming.
Install HWInfo64, run sensors mode and check the 3.3V , 5V and 12V rails what readings are they reporting. You can also check the temps with this.
Run a scan for malware with Malwarebytes.
Restart PC, have it sit for 5 mins and then run a UserBenchmark and post the LINK to the results here.

Soooooo i couldn't download HWInfo
Malwarebyte didnt find anything and UserBenchMark made it restart....

 

[dotas1]

Soooooo i couldn't download HWInfo
Malwarebyte didnt find anything and UserBenchMark made it restart....

Why couldn't you download HWinfo? It's the most crucial for temps and voltages. Where did you stuck and couldn't continue?

Go to this page and then click this:
https://ibb.co/c8r3SCC

 

[Vorm]

Why couldn't you download HWinfo? It's the most crucial for temps and voltages. Where did you stuck and couldn't continue?

Go to this page and then click this:
https://ibb.co/c8r3SCC

Ok so i downloaded it, what now?

 

[dotas1]

Ok so i downloaded it, what now?

As I said in my first answer:

Install HWInfo64, run sensors mode and check the 3.3V , 5V and 12V rails what readings are they reporting. You can also check the temps with this.

 

[Vorm]

As I said in my first answer:

I am really sorry my lad, but i have no clue how to check the voltage

 

[dotas1]

When you run the program you click on sensors mode. Then you scroll down till you find this:
https://images.app.goo.gl/wRekYtdgDFEAQmzi6

 

[Vorm]

When you run the program you click on sensors mode. Then you scroll down till you find this:
https://images.app.goo.gl/wRekYtdgDFEAQmzi6

Mine does not look like that....

 

[dotas1]

How does it look like then? It should be similar, not the exact same. You need to scroll down a bit to find it.

Take a screenshot, upload it to imgur and paste the link here.

 

[Vorm]

How does it look like then? It should be similar, not the exact same. You need to scroll down a bit to find it.

Take a screenshot, upload it to imgur and paste the link here.

https://imgur.com/dcDJRmH

View: https://imgur.com/dcDJRmH

there you go

 

[dotas1]

Ok, that pic is lacking like 90% of it's pixels. I can't read anything. EDIT: My bad, I was looking it through my mobile which could not make it larger. Pic is fine.

I don't have the latest release of HWinfo so they might have changed the interface.

I just installed it. I don't know where you get this interface from, I have the same as always...

View: https://youtu.be/tyoHEwBKzms

At the 0:38 mark and after.


EDIT 2: What OS are you running?

 

[Vorm]

Ok, that pic is lacking like 90% of it's pixels. I can't read anything. EDIT: My bad, I was looking it through my mobile which could not make it larger. Pic is fine.

I don't have the latest release of HWinfo so they might have changed the interface.

I just installed it. I don't know where you get this interface from, I have the same as always...

View: https://youtu.be/tyoHEwBKzms

At the 0:38 mark and after.


EDIT 2: What OS are you running?

Windows 10

 

[ohio_buckeye]

Could also try hwmonitor.

 

[dotas1]

Windows 10

What about the video, did you see it?

 

[Vorm]

What about the video, did you see it?

Can i use hwmonitor? because i can actually get that to work?

 

[Vorm]

Shutdowns are almost exclusively happening for 2 reasons. Power or thermal issues.

Check your temps idle and while gaming.
Install HWInfo64, run sensors mode and check the 3.3V , 5V and 12V rails what readings are they reporting. You can also check the temps with this.
Run a scan for malware with Malwarebytes.
Restart PC, have it sit for 5 mins and then run a UserBenchmark and post the LINK to the results here.

https://imgur.com/eXDTukm

View: https://imgur.com/eXDTukm

is this good enough?

 

[dotas1]

https://imgur.com/eXDTukm

View: https://imgur.com/eXDTukm

is this good enough?

How about the temps? You need to leave hwmonitor running for a while and then check voltages and thermals.

 

[Vorm]

How about the temps? You need to leave hwmonitor running for a while and then check voltages and thermals.

https://imgur.com/URMDRgO

View: https://imgur.com/URMDRgO

 

[dotas1]

Do you have any overclocks on the CPU?

When was the last time you cleaned the case? Actually what case do you have and how many fans and their positions?

 

[Vorm]

Do you have any overclocks on the CPU?

When was the last time you cleaned the case? Actually what case do you have and how many fans and their positions?

NZXT H710i
and do you mean preinstalled fans or just every single fan in the pc?

 

[Vorm]

Do you have any overclocks on the CPU?

When was the last time you cleaned the case? Actually what case do you have and how many fans and their positions?

Mate?

 

[dotas1]

There were 5 questions in my previous post. You answered one.
I mean each and every fan.