My PC not using all ram

PeaceGaming19

Prominent
May 11, 2017
11
0
510
I recently had this issue before and managed to fix it by changing integrated graphics card in BIOS but now It happend again i have 8GB RAM but only 3.96GB usable idk what to do

I have 2 4GB RAM
MSI A68HM-E33V2
 
Solution


There's the problem.

Now take one stick out, while powered off, and turn it back on and check bios again. If you make it to bios move the stick still plugged in to the other slot(s). Test each slot until you find the bad slot.

If your ram is at fault, take a stick out or having passed the test above switch the stick's role. You should fail to get to bios. Move that stick to other slots and you should still fail bios. That means bad stick.

Alternatively you can Google search "troubleshooting bad ram". Plenty of good...


Yep It can recognize the 2 4GB ram sticks and im currently running a Windows 10 64bit
in my system properties in says that i have 8GB (3.96 usable)
 


UPDATE: in BIOS it says that i have only 4096mb of ram
 
Sounds like you may not have your RAM seated in the correct slots, so you should make sure that they are. If that doesn't solve the problem then you should ensure that your RAM sticks are in slots 2 and 4. If that doesn't solve the problem then you may have a problematic stick or slot. I'm glad to help you solve this problem if you have any more questions.
 


There's the problem.

Now take one stick out, while powered off, and turn it back on and check bios again. If you make it to bios move the stick still plugged in to the other slot(s). Test each slot until you find the bad slot.

If your ram is at fault, take a stick out or having passed the test above switch the stick's role. You should fail to get to bios. Move that stick to other slots and you should still fail bios. That means bad stick.

Alternatively you can Google search "troubleshooting bad ram". Plenty of good sites with step by step instructions in much greater detail than what I can provide.
 
Solution

I followed your suggestion and found out one of my ram sticks is broken