My PC shut down while installing Windows 7

[MYMunshi]

Hi everyone,

I wanted to ask a question. This is my configuration:

Mboard: ASUS X79-Deluxe
CPU: Intel i7-4930k
Cooler: Corsair H110
PSU: Corsair AX860 Platinum
SSD: Intel SSDSC2CT240A4K5 Extreme 335 240GB
OS: Windows 7 64-bit Home Premium

I was attempting to install Windows 7 on my new PC, above, but noticed that the temperature of the CPU kept reading ~84 degrees Celcius in BIOS and never dropped. I consider this unusual as the CPU cooler installed should be far better than the traditional fan coolers. I touched the head of the cooler and noticed the temperature was extremely hot.

Initially, the motherboard kept reading A2 error on the POSTER, so I switched the monitor's cable from DisplayPort to DVI which corrected the error.

Anyway, the PC kept shutting down, but when I put the Windows 7 DVD to install onto my SSD a while later, the PC stayed on for a good 15 minutes before it shut down when the second stage of the Windows installation started.

I am returning the CPU cooler and have asked for a replacement CPU as well from Amazon. The H110 is out of stock at present with them. I've also ordered a Hyper 212S fan cooler from them in the interim and will consider installing a replacement H110 in the future once the OS is installed.

I wanted to ask that as the PC shut down during installation of the OS, would I need to replace the SSD or can this be rectified?

Thanks again for your continued support.

- Yousuf.

 

[Aristos99]

Hello, after checking your cpu specs http://www.cpu-world.com/CPUs/Core_i7/Intel-Core%20i7-4930K.html i saw that max temp was 66,8 C.
Cpus overheating tend to shut the pc down in order not to cause any damage to it.So i think that your problem is your cpu overheating and nothing else.

 

[Willdobbo]

No you wont need to replace the SSD you should just be able to reformat the drive at the start of another windows installation

 

[ubercake]

You shouldn't need to replace the SSD. You should be able to use it without any issues. I would go with a fresh format/install when you get the new CPU and cooler.

 

[MYMunshi]

You shouldn't need to replace the SSD. You should be able to use it without any issues. I would go with a fresh format/install when you get the new CPU and cooler.

Hi everyone,

Thank you so much for replying back with your supportive advice.

One thing I can't help understand is why the CPU was overheating in the first place even when the H110 was securely screwed into the slots. Unless there was a fault with the CPU to begin with, or there was a fault with the cooler. I mean, 83degs - 85degs for a CPU of this class is clearly off the charts readings.

Anyway, as the CPU overheating was the only problem during the installation, I plan to install the replacement CPU and mount a fan cooler for the installation of Windows 7. After the installation, I'll replace the cooler with the H110.

I did however notice that the thermal compound (Arctic Silver 5) was more splattered on one corner of the CPU than the other three corners, but surely that can't constitute the reason why the CPU behaved abnormally (I used the 'vertical line' application).

If I go with a fresh format/install of Windows 7, will I need to do anything in BIOS, or can this be done during the Windows 7 installation prompt?

Thank you again for your continued support.

- Yousuf.

 

[ubercake]

You shouldn't have to do anything in the BIOS. The formatting is done at the very beginning of the Win 7 install. In the BIOS, I would just make sure your disk mode is set to AHCI for all disk controllers prior to the Windows install. Also, have all of the motherboard drivers ready to go (chipset, integrated sound, USB, LAN, etc...) on a CD or thumb drive so you can do all the installs once you boot to the desktop.

 

[MYMunshi]

You shouldn't have to do anything in the BIOS. The formatting is done at the very beginning of the Win 7 install. In the BIOS, I would just make sure your disk mode is set to AHCI for all disk controllers prior to the Windows install. Also, have all of the motherboard drivers ready to go (chipset, integrated sound, USB, LAN, etc...) on a CD or thumb drive so you can do all the installs once you boot to the desktop.

Hi,

Thank you so much for replying back.

I just received my replacement CPU today and brought the H110 from Scan Computers yesterday in Bolton. I'm going to receive the Cooler Master fan cooler on Friday, so I'll wait for that before mounting the liquid cooler. Not sure why, but I'm still a little scared of using it on the replacement CPU in case it starts to over-heat again. If I connected the cooler to the CPU_OPT slot, this wouldn't have contributed to any issues would it (the fans are connected to a 2-way splitter).

I'll definitely check if the disk is set to AHCI - do I need to check this for both the SSD and the HDD? I'm installing the OS on the SSD and will be using the HDD for mass storage.

I've also kept all the hardware software in one place, so yes, I'll install the software first thing as soon as the desktop boots.

Thanks again for your support on this, really greatly respected.

- Yousuf

 

[MYMunshi]

Hi everyone,

Just wanted to say that I think the problem was the CPU cooler. This time, I installed the H110 direct to the PSU via a 3-pin fan connector to MOLEX as opposed to the CPU_FAN / CPU_OPT slot.

Now, the temperature of the CPU read 19degsC in BIOS as opposed to the whopper 85degsC previously. Everything's installed and the system is running as smooth as silk. Not installed any games just yet (not had enough time), but the Windows Experience Index gives it 7.9 on everything apart from the CPU which achieved 7.8 (running at stock speed).

The Cooler Master fan is being returned back unopened.

Thanks again guys.

- Yousuf.