Question My PC suddenly turns off, temps are fine

fikri.pratama829

Prominent
Feb 24, 2018
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510
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My PC turns off for no apparent reason, this happens on both gaming tasks and idle. Sometimes it happens shortly after I turned on my PC and sometimes it happens after like 18 minutes since logon. I'm suspecting the issue comes from either the mobo or PSU but I'm not really sure. I built this since Oct 2018 which means 6 months of usage

My specs are:
Ryzen 5 2600
AsRock B450 Pro4
V-Gen Tsunami 3200mhz cl16 2x8gb ram
Zotac Geforce GTX1060 6GB Amp
Samsung 860 Evo SSD 250GB
Seagate Barracuda 2TB HDD
Windows 10 64-bit
Bitfenix Whisper M 550W

This is the screenshot of my Hwinfo and UEFI if it helps
View: https://imgur.com/a/RTkKlZb
 
Apr 25, 2019
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im having the same issue, but only when i play games on utr settings , i have a 850w PSU for 2700x and vega 64 mobo rog crosshair vII, the temps that i caught as it switche off was gpu 42c cpu 52c
 

R_K

Reputable
Jul 22, 2014
52
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4,545
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I think so, maybe my PSU was dying? I need to be sure before disassembling my rig and RMAing suspected component
Same thing happening bought on November 2018:
Cpu - Ryzen 2600
Mobo - Msi B450 Tomahawk
Ram - 16gb 2x8gb Corsair Vengeance Rgb pro 3000
Gpu - Gigabyte G1 Gaming GTX1080
PSU - Seasonic M12II 620 Evo

Can't seem to understand or figure out what is really going bad ?

Did you manage to figure it out or correct it ?
 

mtracy1991

Prominent
Nov 6, 2018
500
22
615
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My PC turns off for no apparent reason, this happens on both gaming tasks and idle. Sometimes it happens shortly after I turned on my PC and sometimes it happens after like 18 minutes since logon. I'm suspecting the issue comes from either the mobo or PSU but I'm not really sure. I built this since Oct 2018 which means 6 months of usage

My specs are:
Ryzen 5 2600
AsRock B450 Pro4
V-Gen Tsunami 3200mhz cl16 2x8gb ram
Zotac Geforce GTX1060 6GB Amp
Samsung 860 Evo SSD 250GB
Seagate Barracuda 2TB HDD
Windows 10 64-bit
Bitfenix Whisper M 550W

This is the screenshot of my Hwinfo and UEFI if it helps
View: https://imgur.com/a/RTkKlZb
Clean the dust out of your case. This may be a reason why.
 

iMatty

Prominent
Mar 14, 2019
854
104
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Dust cleaning doesn't really lead to computer shutting down instantly, it has to be a power supply related issue.
Put in mind that a vega graphic card is a power hungry card, and you never know your power supply might be starting to fail.
 

R_K

Reputable
Jul 22, 2014
52
1
4,545
1
Clean the dust out of your case. This may be a reason why.
Donno about OP's condition, but I have taken the components out so many times in this past 2weeks, resetting refitting rechecking every single things that there are not even a particle of dust either side of case fans blades.
 

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