[SOLVED] My RAM isnt getting recognized by windows

[Lixm_]

I have windows 10 Pro N and I installed 16gb of ram, Only 8GB got recognized by windows but all of it was recognized by BIOS, I just assumed it was a problem with a stick and i recently bought a new 32GB ram stick but its still only recognizing 8GB on windows. I cannot figure out the problem somebody please help.

My System Specs:
Motherboard: Gigabyte B450M DS3H Micro ATX AM4 Motherboard
GPU: RTX 2070 8gb
CPU: Ryzen 5 2600
PSU: Antec Neo ECO 620W
Ram(Thing I'm having a problem with): HyperX Fury 32GB DDR4 CL16 DIMM (Kit of 2) Black XMP Desktop Memory HX432C16FB3K2/32
I only got one stick but it was supposed to be 2, 16gb sticks.

 

[Ralston18]

Update your post to include full system hardware specs.

Especially the motherboard: make, model, version.

Windows per se does not recognize RAM .

The motherboard is the component that actually recognizes and "uses" RAM.

What RAM is currently installed and what make/mode 32 GB RAM stick did you install?

 

[Lixm_]

Update your post to include full system hardware specs.

Especially the motherboard: make, model, version.

Windows per se does not recognize RAM .

The motherboard is the component that actually recognizes and "uses" RAM.

What RAM is currently installed and what make/mode 32 GB RAM stick did you install?

Done

 

[Ralston18]

Two issues:

You expected two 16 GB RAM sticks (matched kit for dual channel use) but only got one stick.

And if that "one stick" does not work - meaning appears as only 8GB - then you need to check if the motherboard is able to support a single 32 GB RAM module.

If so then the 32 GB RAM stick may be defective or even counterfeit.

32 GB RAM stick: make, model, specs?

Who was the vendor?