I'm not completely sure what happened, but I have an HP Omen 870-244 PC (Not laptop- the big bad boy himself, lol) w/ an i7-7700 and GTX 1070 8GB.
So I was browsing the internet, and started watching a VOD on twitch.tv. All of a sudden my computer sounded like it got smacked on the outside of the case, and it reset. It didn't shut off, it reset. I'm assuming it was a power surge and the popping was similar to the loud sound you'd hear like when you incorrectly disconnect a guitar from an amplifier, or you yank an amplifiers outlet out while it's on.
I got a little worried right then, but I crapped my pants when I started smelling this odd smell. It had just reset so I immediately shut it off. I didn't even log in after the reset. I immediately contacted HP support because I have an active warranty.
The chat rep told me to go ahead and boot it up and asked if it was making any loud sounds. It was quiet as a mouse. He then told me to check my browser and some apps.. so I loaded up the browser, and then loaded up PUBG. Everything was fine except for one really weird thing. PUBG and all my games always automatically pull up NVIDIA Experience Overlay and an FPS coutner, but this time the counter wasn't pulling up and pressing alt + z wasn't doing anything. I am worried about my GPU, except the game was still running exceptionally smooth and from experience I was definitely in the upper 100s (FPS-wise). Anyways, I told the rep that the apps and browser were running smooth and there was no loud noise. He told me to continue to use the PC and if anything happens per warranty I can have it serviced.
Does any of this strike you guys as weird? I read online about a few people who had an issue like this with the loud pop and the unit shutting off, however most of those cases were met with issues such as not being able to turn the PC back on afterwards. Right now, I am being optimistic and considering myself lucky and hopefully no damages happened.
So, what does everyone think? I really hope that nothing is wrong, and that if it is my warranty will cover it. I have not OC'd or anything.. the only optimizations I've made with the PC itself is within the NVIDIA Control Panel and the games files. I haven't even added my SSD yet, in fear of messing the PC up lol. I love this thing, and I know if it breaks majorly right now I would be in a bad time to have to buy new parts... I just had my cars transmission rebuilt so I'm not doing so hot on cash right now.
But anyways, just let me know your opinions, and give me some advice on how I should treat the situation. For now, I am just going to continue to use it, until I am presented with a bigger issue. I wish I knew what caused the power of the PSU to surge like that.. but I am not advanced in those types of things, lol.
EDIT: I may have a tad bit of paranoia, and I think the "Smell" that I was smelling was one of my girl's new candles and a cup of coffee. It's hard to tell what exactly I smelled at the moment, but I keep thinking that I am still smelling it, but it is in fact her candle. So I may or may not have smelled something funny at the time of the reboot/surge/weird pop.
So I was browsing the internet, and started watching a VOD on twitch.tv. All of a sudden my computer sounded like it got smacked on the outside of the case, and it reset. It didn't shut off, it reset. I'm assuming it was a power surge and the popping was similar to the loud sound you'd hear like when you incorrectly disconnect a guitar from an amplifier, or you yank an amplifiers outlet out while it's on.
I got a little worried right then, but I crapped my pants when I started smelling this odd smell. It had just reset so I immediately shut it off. I didn't even log in after the reset. I immediately contacted HP support because I have an active warranty.
The chat rep told me to go ahead and boot it up and asked if it was making any loud sounds. It was quiet as a mouse. He then told me to check my browser and some apps.. so I loaded up the browser, and then loaded up PUBG. Everything was fine except for one really weird thing. PUBG and all my games always automatically pull up NVIDIA Experience Overlay and an FPS coutner, but this time the counter wasn't pulling up and pressing alt + z wasn't doing anything. I am worried about my GPU, except the game was still running exceptionally smooth and from experience I was definitely in the upper 100s (FPS-wise). Anyways, I told the rep that the apps and browser were running smooth and there was no loud noise. He told me to continue to use the PC and if anything happens per warranty I can have it serviced.
Does any of this strike you guys as weird? I read online about a few people who had an issue like this with the loud pop and the unit shutting off, however most of those cases were met with issues such as not being able to turn the PC back on afterwards. Right now, I am being optimistic and considering myself lucky and hopefully no damages happened.
So, what does everyone think? I really hope that nothing is wrong, and that if it is my warranty will cover it. I have not OC'd or anything.. the only optimizations I've made with the PC itself is within the NVIDIA Control Panel and the games files. I haven't even added my SSD yet, in fear of messing the PC up lol. I love this thing, and I know if it breaks majorly right now I would be in a bad time to have to buy new parts... I just had my cars transmission rebuilt so I'm not doing so hot on cash right now.
But anyways, just let me know your opinions, and give me some advice on how I should treat the situation. For now, I am just going to continue to use it, until I am presented with a bigger issue. I wish I knew what caused the power of the PSU to surge like that.. but I am not advanced in those types of things, lol.
EDIT: I may have a tad bit of paranoia, and I think the "Smell" that I was smelling was one of my girl's new candles and a cup of coffee. It's hard to tell what exactly I smelled at the moment, but I keep thinking that I am still smelling it, but it is in fact her candle. So I may or may not have smelled something funny at the time of the reboot/surge/weird pop.
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