Help!!
I am at my wits end with this problem, because I have tried everything, and nothing seems to work!!
The problem is that my router keeps disconnecting from the internet, for no apparent reason every few hours or so. I have no idea when it connects again or why. It has gotten to the point that when this happens, I just connect directly to the modem (which is slower), and go on about my surfing. The router I am using now, is a Linksys EA6900 and the same thing happened with a TP-Link C7. The modem is a Zhone ZNID24xxA provided by my internet provider, this modem never loses connection to the internet, but is slower and has less range. My computers or operating systems don’t seem to matter, since the problem is that everything stops receiving internet. The units are still connected to the router address, but not the internet.
I have tried:
*Changing the router for another one.
*Changing all of the cables connected to everything.
*Changing the router’s position and having a fan on it.
*Making sure that the latest firmware is installed on both modem and router.
*Resetting to factory settings many times.
*Connecting directly to a wall outlet instead of a surge suppressor.
*Calling my internet provider, who says they don’t see a problem on their end.
*Obviously reading absolutely everything in any help forum available and trying all suggestions.
What am I missing?? This has been happening for almost a year and I survive because I connect to the modem, but it does not reach as far! This is my first time posting on any forum because I always find a solution, but this time, I am stumped!!
Any help would be greatly appreciated. Thanks in advance!
I am at my wits end with this problem, because I have tried everything, and nothing seems to work!!
The problem is that my router keeps disconnecting from the internet, for no apparent reason every few hours or so. I have no idea when it connects again or why. It has gotten to the point that when this happens, I just connect directly to the modem (which is slower), and go on about my surfing. The router I am using now, is a Linksys EA6900 and the same thing happened with a TP-Link C7. The modem is a Zhone ZNID24xxA provided by my internet provider, this modem never loses connection to the internet, but is slower and has less range. My computers or operating systems don’t seem to matter, since the problem is that everything stops receiving internet. The units are still connected to the router address, but not the internet.
I have tried:
*Changing the router for another one.
*Changing all of the cables connected to everything.
*Changing the router’s position and having a fan on it.
*Making sure that the latest firmware is installed on both modem and router.
*Resetting to factory settings many times.
*Connecting directly to a wall outlet instead of a surge suppressor.
*Calling my internet provider, who says they don’t see a problem on their end.
*Obviously reading absolutely everything in any help forum available and trying all suggestions.
What am I missing?? This has been happening for almost a year and I survive because I connect to the modem, but it does not reach as far! This is my first time posting on any forum because I always find a solution, but this time, I am stumped!!
Any help would be greatly appreciated. Thanks in advance!
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