My Ryzen PC that could’ve been

[wizdagamer]

Maybe a little dramatic on the title. But thats besides the point. This is my first build ever. Saved up to get it hoping it would work. I put the pc together last night, I wake up today to see if we get a post and be able to install windows. Seems like my luck ran out just there. That’s when i turned it on, and it just sat there. in all its glory. Spinning fans, motherboard lit. What could possibly been wrong? I plugged in all the necessary connectors, the motherboard says ryzen 2000 ready.

Picture of the build and the screen: https://imgur.com/a/eTeAERB

PC Specs:
Ryzen 5 2400G
Asus B350M
8GB HyperX RAM
400W EVGA PSU

 

[tracyfearson]

This is from the Dell forums:

"Re: SE2717H, input timing is not supported
I have this same issue.
This monitor does not work on my setup with the AMD Ryzen 2200G with Radeon Vega 8 onboard graphics until Windows has those drivers installed. I had to switch to a different monitor to install the drivers in Windows.
However, I still have an issue: since those drivers are not loaded until Windows is launched (past the blue Windows logo), I cannot see the BIOS screenand I only see the "input timing is not supported" until Windows 10 has launched to the login stage.
I really need to see the BIOS. If you have any support suggestions, let me know. Otherwise, I should get this monitor replaced."

So, there might not be an issue with your build just an issue with the monitor and onboard GPU compatibility.

 

[rhysiam]

Both your monitor and motherboard support the old VGA standard. If it is some weird compatibility issue with the output from the GPU, that's likely an issue with the digital signal (to the HDMI). If that's the case, plugging it in via VGA might just work. It's worth a try anyway. Do you have any old VGA cables lying around?

VGA is a totally dead standard and will affect your image quality, so it's not a good long-term solution. But it would be plenty to get Windows and proper drivers installed, at which point perhaps you could swap back to the digital connection.

 

[poggo]

You have no discrete graphics card and your CPU has no integrated graphics either. It cannot work. Period. You need to had a graphics card.

 

[superninja12]

You have no discrete graphics card and your CPU has no integrated graphics either. It cannot work. Period. You need to had a graphics card.

http://www.guru3d.com/articles_pages/amd_ryzen_5_2400g_review,28.html ???

 

[Corwin65]

You have no discrete graphics card and your CPU has no integrated graphics either. It cannot work. Period. You need to had a graphics card.

Incorrect

https://www.amd.com/en/products/apu/amd-ryzen-5-2400g

 

[wizdagamer]

You have no discrete graphics card and your CPU has no integrated graphics either. It cannot work. Period. You need to had a graphics card.

Well I got the CPU only for a reason heh. It comes with a iGPU. Thanks though.

 

[wizdagamer]

Both your monitor and motherboard support the old VGA standard. If it is some weird compatibility issue with the output from the GPU, that's likely an issue with the digital signal (to the HDMI). If that's the case, plugging it in via VGA might just work. It's worth a try anyway. Do you have any old VGA cables lying around?

VGA is a totally dead standard and will affect your image quality, so it's not a good long-term solution. But it would be plenty to get Windows and proper drivers installed, at which point perhaps you could swap back to the digital connection.

Aw man that's an relief, sorta...I'll have to take this back and get a new monitor, any that you suggest?

 

[wizdagamer]

This is from the Dell forums:

"Re: SE2717H, input timing is not supported
I have this same issue.
This monitor does not work on my setup with the AMD Ryzen 2200G with Radeon Vega 8 onboard graphics until Windows has those drivers installed. I had to switch to a different monitor to install the drivers in Windows.
However, I still have an issue: since those drivers are not loaded until Windows is launched (past the blue Windows logo), I cannot see the BIOS screenand I only see the "input timing is not supported" until Windows 10 has launched to the login stage.
I really need to see the BIOS. If you have any support suggestions, let me know. Otherwise, I should get this monitor replaced."

So, there might not be an issue with your build just an issue with the monitor and onboard GPU compatibility.

Phew, I thought I had to take the Motherboard back but now I don't, just the monitor. Probably for in store credit though. I had this monitor for a while, a month or two I believe. Oh well. That's fine. Thanks for your help and everyone else for their help!

 

[poggo]

You have no discrete graphics card and your CPU has no integrated graphics either. It cannot work. Period. You need to had a graphics card.

Well I got the CPU only for a reason heh. It comes with a iGPU. Thanks though.

My bad, misread your specs. I found so many people trying to boot w/ no GPU with last gen Ryzen, my head went directly there.

 

[helpstar]

You can also check: download the latest windows install media and try to install it via USB

 

[wizdagamer]

You have no discrete graphics card and your CPU has no integrated graphics either. It cannot work. Period. You need to had a graphics card.

Well I got the CPU only for a reason heh. It comes with a iGPU. Thanks though.

My bad, misread your specs. I found so many people trying to boot w/ no GPU with last gen Ryzen, my head went directly there.

its alright man, just make sure you read everything correctly. I'm still pretty knowledgeable about computers just this caught me off guard haha.

 

[wizdagamer]

You can also check: download the latest windows install media and try to install it via USB

How can i if i can't get the display working 😛

 

[helpstar]

So you didn´t try to just boot with one? You won´t need to get into BIOS for that, maybe the resolution will change as soon as windows loads the install screen. Do you use an adapter between mainboard and monitor? How did you connect both?

 

[wizdagamer]

So you didn´t try to just boot with one? You won´t need to get into BIOS for that, maybe the resolution will change as soon as windows loads the install screen. Do you use an adapter between mainboard and monitor? How did you connect both?

Boot with a display? It won't work. Or boot with the windows install media?

 

[punkncat]

IMO, the easiest thing to do would be to have a buddy DL 10 to USB for you. Chances are "pretty good" that if you power up the computer with that created USB in one of your (rear panel) USB 2.0 ports...wait about 15-30 seconds and hit space bar. The installer most likely will use a stock driver and make your video pop up.

This is going on a couple of assumptions. Do you hear a post beep? (have the speaker installed?)
Is anything else lighting up? Without any drivers, they may not, just checking.

Aside from that, expounding on what was said above about your monitor....generally ANY half modern TV can be used on both VGA and HDMI and would be worth trying for your splash screen.

 

[madmatt30]

Do you Not have a standard lcd/led tv you can try the system with at all ??

Just to be sure this is actually the issue.

 

[wizdagamer]

IMO, the easiest thing to do would be to have a buddy DL 10 to USB for you. Chances are "pretty good" that if you power up the computer with that created USB in one of your (rear panel) USB 2.0 ports...wait about 15-30 seconds and hit space bar. The installer most likely will use a stock driver and make your video pop up.

This is going on a couple of assumptions. Do you hear a post beep? (have the speaker installed?)
Is anything else lighting up? Without any drivers, they may not, just checking.

Aside from that, expounding on what was said above about your monitor....generally ANY half modern TV can be used on both VGA and HDMI and would be worth trying for your splash screen.

Yeaaaaaa. I have the Media Creation tool. I can tell it loaded to it when i plugged it in because when i would then hit the power button it would stay on. But nope No beeping what so ever.

 

[rhysiam]

Have you got a TV? That's the other option. Just plug the HDMI cable into your TV and try booting from that. Or, as suggested above, use a VGA cable (if you have one), or can you borrow some sort of display or TV (with HDMI) from a friend/neighbour?

I'm with @madmatt30 here. It does sound like there's a weird compatibility issue with your iGPU and the monitor, but before you go returning monitors you want to be 100% sure that you've identified the monitor as the problem. Ideally you would have another HDMI display (either TV or monitor) and then you can swap the cable back and forth between the displays. If it works on the alternative display but doesn't on your Dell, you've isolated your issue.

 

[helpstar]

Another cable could help too. Do you use VGA or HDMI? Do you use an adapter between motherboard and display?