Question My Seagate 2 TB Hybrid Hard Drive has a major problem?

[Johnny Baker]

When I built my system about 3 years ago, I purchased a 2 TB Seagate Hybrid Hard Drive for it. Last year, right before Hurricane Michael struck our area, it became corrupted with the BSOD "Paging Fault Error". Try as I might, I could not get rid it and subsequently it is now stuck in a never ending loop. It will allow you to boot up, until the point of putting in your user account password, then the BSOD Error Screen will pop up. If you allow it to, it will continuously sit there doing this and nothing else.

My question is simply this: Can I reformat this hard drive, do a fresh clean install of the latest Windows 10, or would I be better off purchasing a newer hard drive? SSD's are off limits as this unit, I speak of, is the unit I posted about a MOBO problem. This unit will not allow me to install an SSD and load Windows as my main OS storage unit.

Any and all suggestion are appreciated and welcome.

PS: This hard drive is still covered by a warranty that so far Seagate is refusing to honor and wanting me to pay for all repairs. I am now dealing with the tier 2 customer support and but not going to bend on this issue. I will buy a new hard drive before I pay them the same price to just look at this device and then charge me for the actual repair.

thanks again.

 

[seagate_surfer]

Johnny Baker, you can download and run SeaTools and test the drive to see if it is the culprit of your situation. Will send you a PM as well in regards to your last comment.

 

[Johnny Baker]

I am not able to do anything with this hard drive as the drive is out of the computer. I had to fall back on my 12 year old Western Digital 500 Gig drive that was already on it's last leg and is about to quit. I finally shut that computer down and currently having to use my much older Alienware Gaming laptop.Hopefully this will come through. This is a very similar image of what began all of my issues.

 

[Johnny Baker]

Hey, I am talking, somewhat to Seagate Surfer but any information on this is still appreciated. All I need to know is can I reformat this drive and install a fresh copy of windows 10? If it doesn't work, then i will dispose of it. Thanks.

 

[Johnny Baker]

@ Seagate surfer: Thanks for the assist, in this matter. If is being resolved and I am glad. I wont go into the specifics but it's turning out much better than I had hoped for.