Its very specific and very weird because it doesn't block all sound in general. I don"t know if my theory is completely true but it just seems to be sounds around the frequency. For instance i can play music, hear the bass, hear the tune but i cant hear the voice. It's the same in fortnite i cant hear people in voice chat or discord or even in youtube videos. I tried looking for drivers but there is also a windows update which its not letting me download. Any ideas on whats going on?