Question My SSD is in Danger, it says.

[CleavenDHaiti]

I have pictures, but they are in French, so I cannot post them, but my technology Intel storage rapid software
says MY SSD is in Danger (SMART)

It's not permanent, the message appears and sometimes disappears, but today it appeared a lot while I was playing NBA 2K25, and I am a bit worried, because it happened in the past too.

 

[Lutfij]

Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

 

[USAFRet]

Do you have a known good backup of ALL the data on this drive?
If not, you want to do that now.


Pictures in French are probably not an issue...we can generally figure it out.

 

[CleavenDHaiti]

Sorry I need help, how do I upload an image? is imgur link ok?

https://imgur.com/a/dsshzc1

View: https://imgur.com/a/dsshzc1

 

[CleavenDHaiti]

Predator Helios 300 Gaming Laptop Specifications:
* Operating System: Windows 11 Famille
* Language: Français (Canada)
* System Manufacturer: Acer
* System Model: Predator PH317-54
* Processor: Intel® Core™ i7-10750H processeur Hexa-core (6 Core™)
* Processor Speed: 2.60 GHz* Processor Speed (Turbo): 5.00 GHz
* Memory: 16 GB DDR4 SDRAM (15.8 Go utilisable)
* Card name: NVIDIA® GeForce® RTX™ 2060
* Dedicated Memory: 6 GB GDDR6 (5980 Mo utilisable)
* Storage: 1 TB SSD NVMe PCI Express + 2 TB HDD
* Display: 17,3” Full HD (1920 × 1080) 16:9 144Hz 3ms
* #Acer #PredatorGaming

 

[CleavenDHaiti]

Do you have a known good backup of ALL the data on this drive?
If not, you want to do that now.


Pictures in French are probably not an issue...we can generally figure it out.

I have 100 gb of one drive I could use, but I recently reinstalled Windows 11 so I don't really need to backup anything I will just reinstall games.

 

[CleavenDHaiti]

Well I'm already creating a windows 11 USB stick at this moment, we never know.

https://imgur.com/a/xqIUN9K

View: https://imgur.com/a/xqIUN9K

 

[CleavenDHaiti]

Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Sorry I didn't know, I posted the specs and also the bios is V 1.06

 

[Lutfij]

I'm sorry you had to type all that out. If you mentioned you were on a laptop, I'd have asked for a make, model and SKU of the laptop. As my colleague above has stated, you should backup your data while you're yet able to. If Intel's Rapid Storage Technology is flagging a drive with an error, you should pay heed to it.

Can you see if anything is flagged with a yellow exclamation mark in Device Manager? If so, Maybe pass on a screenshot of what you see there.

Use your laptop's serial number on Acer's support site and see if you have any BIOS updates pending.

 

[CleavenDHaiti]

I'm sorry you had to type all that out. If you mentioned you were on a laptop, I'd have asked for a make, model and SKU of the laptop. As my colleague above has stated, you should backup your data while you're yet able to. If Intel's Rapid Storage Technology is flagging a drive with an error, you should pay heed to it.

Can you see if anything is flagged with a yellow exclamation mark in Device Manager? If so, Maybe pass on a screenshot of what you see there.

Use your laptop's serial number on Acer's support site and see if you have any BIOS updates pending.

device manager is fine for now.
intel storage is fine (for now) it says good state ( for now)

and for the Bios I checked and I got the latest.

So all I have to do is backup data and wait for the SSD to die in the future?

 

[punkncat]

Heat related?

Apologies. I took three years of French and these many years later can't speak a word of it outside a greeting.

 

[Lutfij]

device manager is fine for now.
intel storage is fine (for now) it says good state ( for now)
When you say, for now, do you mean you do see an error message with a yellow exclamation mark show up in Device Manager?

 

[CleavenDHaiti]

Heat related?

Apologies. I took three years of French and these many years later can't speak a word of it outside a greeting.

probably not heat

device manager is fine for now.
intel storage is fine (for now) it says good state ( for now)
When you say, for now, do you mean you do see an error message with a yellow exclamation mark show up in Device Manager?

Oh, nah in Device manager it never had an exclamation mark, honestly if it happens here I think it means buy a new SSD ASAP

 

[punkncat]

Yellow triangle in Device Manager is normally driver related.

Do you clean this laptop often and leave it up on surfaces where it gets unobstructed air flow from below?
Do you monitor system temps?

If I were going to go out on a limb I would consider the issue is related to air flow and thus temps. A bad SSD doesn't just become good. An overheated one will.

 

[CleavenDHaiti]

Yellow triangle in Device Manager is normally driver related.

Do you clean this laptop often and leave it up on surfaces where it gets unobstructed air flow from below?
Do you monitor system temps?

If I were going to go out on a limb I would consider the issue is related to air flow and thus temps. A bad SSD doesn't just become good. An overheated one will.

I don't monitor system temps I just leave the laptop at the same place and never move it, I think the airflow is good, but I could clean a bit

 

[CleavenDHaiti]

Hi again guys, it did the message again today I am really scared thinking about buying a new SSD right away from amazon any tips on what to get?

this is the model I have at the moment.
WDC PC SN730 SDBQNTY-1T00-1014
it's a Sandisk 1TB

 

[CleavenDHaiti]

Should I uninstall NBA 2K25 from the SSD and install it in the HDD, maybe it will solve my problem?
It's only happening when I play NBA

 

[CleavenDHaiti]

Ok, so I moved NBA 2K25 to my 2 TB HDD, and it works just fine, and I don't get the message anymore. I will install my future games in the 2 TB HDD.