My timeline is empty!

[DBGT_87]

Hello

this link should provide you with your timeline:
http://www.tomshardware.com/follow/timeline/

But its always says "Your timeline is empty ! Follow tags to build your timeline and see articles and threads corresponding to your interests" Even though I'm following 31 tags!

It's been almost 3 weeks since I had this problem, I tried different computer and the result is the same, any ideas?

 

[I3LiNdSp0t]

I am a member since yesterday and I just checked what it is about. Mine was empty too and after I clicked the Try it NOw button and added a tag, it instantly gave me a list of TimeLine articles, etc.

If this doenst work, I suggest you email a Moderator or Tech

 

[DBGT_87]

I am a member since yesterday and I just checked what it is about. Mine was empty too and after I clicked the Try it NOw button and added a tag, it instantly gave me a list of TimeLine articles, etc.

If this doenst work, I suggest you email a Moderator or Tech

Thank you,
where can I email the moderator?

 

[I3LiNdSp0t]

On the bottom of this page http://www.tomshardware.co.uk/forum/followed.html or when you click Forums ontop and then a Thread, also at the bottom.

I hope you get it sorted asap! GoodLuck.

 

[jpishgar]

Thanks for the heads-up on this. Mine is empty too. There may be a temporary glitch or server hiccup causing this issue. We'll investigate and discover the source of the issue and hopefully a resolution won't be far off.

-JP

 

[DBGT_87]

Thanks for the heads-up on this. Mine is empty too. There may be a temporary glitch or server hiccup causing this issue. We'll investigate and discover the source of the issue and hopefully a resolution won't be far off.

-JP

Thank you, I hope it will get fixed soon

 

[jpishgar]

You should now be seeing items in your timeline once more. Please let me know if this is not the case.

Thanks!
-JP

 

[DBGT_87]

You should now be seeing items in your timeline once more. Please let me know if this is not the case.

Thanks!
-JP

It works only if follow 1 tag, otherwise it shows that the timeline is empty.
Please look at this:

Following 1 tag:
http://i.imgur.com/iZTcftc.jpg

Following 10 tags:
http://i.imgur.com/8WVKCf5.jpg

 

[jpishgar]

Very strange. When you click on "Manage tags", are you able to change/follow/unfollow your options there? Does this impact your view in any way?

 

[DBGT_87]

It says I'm following 0 tags (you can see from the image), I can manage my tages but this won't help. Did you tried following more than 1 tag?

 

[jpishgar]

Doesn't seem to be updating for me either on multiple tags. I'm going to refer this to a member of the dev team who can further assist with investigation.

As an aside, it's quite interesting that you are having issues with the timeline, considering your avatar. 😉

 

[DBGT_87]

Haha, maybe thats why I'm having this issue 😀

 

[DBGT_87]

no response to my issue until now!

 

[jpishgar]

The development team is investigating a fix for this, but there is actually a workaround in the interim. The bug crops up when a user is following either too many tags, or following the "Tom's Hardware" tag itself. If you can whittle down your list a bit, the timeline might start working again for you. I'd recommend removing the "Tom's Hardware" tag itself first and seeing if that resolves the issue.

 

[DBGT_87]

Even if I follow only 3 tags, the timeline will not populate, before there was no problem when I was following 30 tags

 

[TrollHunter]

Ah

Am Having The Similar Problem From Like 45 Days.. But Since I Was Busy With My University I Was Unable To Ask

Anyway Here As U See

http://imageshack.com/a/img801/1150/4la3.png

There In The Image .. U Can See My Tabs

 

[jpishgar]

We're still looking into a fix for this issue. Please remain patient while our team works to address the problem.

 

[oajarmeh95]

i have the same problem any ideas pls ?

 

[DBGT_87]

Don't know, it has been long time since I asked for a solution about this issue

 

[oajarmeh95]

Don't know, it has been long time since I asked for a solution about this issue

why the admins didn't try to solve this problem it happen about two months ago ?

 

[DBGT_87]

Don't know, it has been long time since I asked for a solution about this issue

why the admins didn't try to solve this problem it happen about two months ago ?

Maybe two months before the OP

 

[oajarmeh95]

Don't know, it has been long time since I asked for a solution about this issue

why the admins didn't try to solve this problem it happen about two months ago ?

Maybe two months before the OP

i am so nervous because of this problem 🙁

 

[jpishgar]

This issue has been slated for a fix. We've had several instances of solutions for this problem that have been developed, but none of them have panned out. From what I understand, we'll be pushing forward with one of them this week. Apologies for the delay - this has been one of the stranger... and tougher bugs to crop up in recent history.

-JP

 

[oajarmeh95]

This issue has been slated for a fix. We've had several instances of solutions for this problem that have been developed, but none of them have panned out. From what I understand, we'll be pushing forward with one of them this week. Apologies for the delay - this has been one of the stranger... and tougher bugs to crop up in recent history.

-JP

appreciate any help you give, I'll wait
many thanks

 

[DBGT_87]

Three months have passed since I opened the thread, and the problem still exist!