My TP-Link TG-3269 is running slow

[MehBigEntertainment]

Hello. I have a TP-Link TG-3269, a Gigabit ethernet card, and running internet on there is slower than molasses, I can't check the speed because it can't find the location, and it usually crashes the trying to load webpage anyway. It isn't my internet because I can get almost 100Mbps of download speed on there. I tried contacting TP-Link on the phone, but when I get to the Number 1 caller they just hang up. So what do I do?

 

[boosted1g]

Which version of windows is this?

DId you download the proper drive rfor the card, or just use the default that windows found?

 

[MehBigEntertainment]

No both. Now after an hour, it doesn't load internet at all.

 

[boosted1g]

Check if adapter is at 1gbps or 100mbps or 10 mbps speed: http://winaero.com/blog/see-the-ethernet-or-wifi-adapter-speed-in-windows-10/

 

[MehBigEntertainment]

It gives me a 100bpbs.

 

[rgd1101]

Just 1 pc having issue?

 

[boosted1g]

Do you know if your router/switch you are plugged into is 1gbps capable, or only 100mbps?

Have you tested internet with another computer connected via wire to the router?

 

[rgd1101]

It only happened after you downgraded to windows 7?
http://www.tomshardware.com/answers/id-3445002/internet-running-slower-reason.html

 

[MehBigEntertainment]

@boosted1g, it gets around 100mbps, the only other computer I have is a MacBook Pro Late 2013 that has no ethernet port.
@rgd1101 yes only one PC Is having an issue, it started with downgrading to windows 7, with internet not getting what I got on my old wifi card. On that PC from windows 10 I got 90mpbs, but on windows 7 it tripled down to usually 20mpbs, so I bought this to hopefully counter-act it.

 

[boosted1g]

You need to get someone over who has a computer/laptop with an ethernet port.
At this port you cant definitively say the issue is even with your computer vs an issue with the router switch ports.