My USB Port doesn't work but there's power going through it, I need help

[Afonso_CR]

Hello everyone, this forum has helped me before so I'm sure it can help me again

A couple of days ago I turned on my pc and one of my usb ports (the only usb 3.0 port in my laptop) stopped working, I do not know what happened

When I connect my external hard drive it lights up, so I know that the port "works" but nothing else happens, it doesn't recognize any of my peripherals

I have Windows 7 64bit by the way

I'm not sure if there's some other information I need to give but feel free to ask for it if you think it might help me figure out the problem

Thanks in advance!

 

[Afonso_CR]

It's an ASUS N53SN if that helps by any chance

 

[Afonso_CR]

Bump?

 

[Afonso_CR]

No one knows why?

When I go to device manager it says the usb 3.0 port is working correctly

 

[Prajay Basu]

Try another USB device... Might be your HDD's fault ...

 

[Afonso_CR]

Try another USB device... Might be your HDD's fault ...

Sorry for taking so long to answer back, I thought no one would answer me

The HDD works with other USB ports and no other USB devices work with that one port

It's the only USB 3.0 port so I think those things are connected