My WD 4Tb USB HDD only Shows Local Disk (E:)

alexwd

Prominent
Nov 30, 2017
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Firs I'm sorry for my english, it's not my first language.

When I open the explorer the disk shows as Local Disk (E: ) and doesn't show the capacity, and the green bar above star loading and never ends

I can't even touch my hard disk. If i right click on my comp it just stops

I can't open device manager or disk manager if the disk is connected

I run chkdsk E:/f on the command prompt and it found an error but doesn't fix it

I connect it in another PC and a mensage pops up sayin format the disk to acces it, i click format and give me an error

I'm desperate, please help, I'm from cuba and I can't return it, and can't afford to lose it
 
for only 1 day i connect it last nigt for the first time, star to copy some files, the copy stop, i could not remove it safetly so turn off the comp, and whend i start ir again it give me this problem, thaks
 
Download this http://www.majorgeeks.com/files/details/bootice.html
FOLLOW CAREFULLY.
Boot Windows into safe mode,
Now depends if you have Windows 7 or Windows 10
For Windows 7 restart your pc while pressing F8 and select safe mode with networking,
For Windows 10 Hold SHIFT while selecting restart and it will show magic screen with options
Select troubleshoot---> Advanced options----> Startup Settings-->And press restart.

Now after you are into safe mode.
Run Bootice,
After it starts, connect your HDD and select your hdd into bootice Where it says Destination DIsk,
NOT YOUR MAIN HDD JUST YOUR PORTABLE HDD!!!!!
select Parts manage, and Window should popup.
Now select your Patrition (it should be saying Under Vol.Label your name of your hdd)
Now on bottom part select format this part and format it.

Now after formating unplug it and restart your pc. And check if it Works.
 




Ok i folow the link and whend press download now it redirect me to dowload "reimage"
 


ok I download it and follow the steps but when I connect the disk the program select it automatically but then it says not responding and I can't do anything (can't select parts manage), if i disconnect the disk everything goes back to normal
 
type these commands one at a time:
diskpart
list disk
select disk # (where # is the number of the external drive)
clean
create partition primary
format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)
It could take a while it took me 12 hours

Then restar ur PC and if the disk doesn't appears:

diskpart
list volume
select volume #(where # is the number of the external drive)
assign
exit