My WD Elements hard drive is extremely slow.

[batigolify]

Hello,

I have a WD Elements hard drive. I was moving some files from another hard drive to this (WD Elements) hard drive. The transfer process stopped and freezed for hours. I canceled the whole process then my Windows Explorer stopped working so I restarted my computer. Ever since, my WD Elements hard drive is too slow. It takes about half an hour to be recognized by my computer, it takes 5 to 10 minutes to play a video and it takes forever to copy a 200 Mb file. I need my files I don't want to lose them.

Please help me.

 

[D_Know_WD]

Hi there batigolify,

This is really unpleasant. 🙁

Unfortunately, there's a chance that the drive is failing. Do you have some data stored on the drive that you need?
In case you do, you can boot up Ubuntu from a flash drive or a CD, access your data and transfer it to another drive. Ubuntu seems to handle better failing drives. Check this thread out: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode

After that, you can check the drive's health status out with WD's DLG tool. It would be nice if you run both short and extended tests: http://products.wdc.com/support/kb.ashx?id=7eNPmQ

It will not hurt to try something simple as just attaching the drive to another system with a different USB cable.

Is the drive under warranty?

Let me know how this goes,
D_Know_WD