my wd harddisk is showing 5 gb instead of 80 gb

[hemanth_pv]

my wd harddisk is showing 5 gb instead of 80 gb i think it is firmware problem but i cant find it anywhere so please help me

 

[mbarnes86]

Hi


first what model?
SATA or ATA?

what is showing you size of hard disk?

Test drive using WD data lifeguard 4 windows or DOS to check for physical damage

There is software on WD website which can make a HDD seem smaller than it realy is.

possibly to hide a partition or for use with old PC's with BIOS limitations
(eg limit a 40 GB drive to 32GB or 160GB to 120GB)

http://supportdownloads.wdc.com/downloads.aspx?lang=en

regards
Mike Barnes

 

[D_Know_WD]

Hi there hemanth_pv,

Sorry that you are facing some issues with your WD drive. 🙁
Do you have important data stored on the drive? How is the drive recognized by Disk Management?
Is the drive recognized as having its full capacity under BIOS? In case it is not, then the drive may have some internal fault. In that case, you will need to contact a data recovery company.
I would agree with mbarnes86 and say that it may be a good idea to test the drive with WD's DLG tool. The results should show the overall health status of the drive.

It will not hurt to attach the drive with different SATA and power cables as well.(You can even attach it to a different port)

WD's Data Recovery Partners: http://products.wdc.com/support/kb.ashx?id=oH222l

Let me know how this goes,
D_Know_WD