My WD MyBookEssential is not working?

adwaitk007

Honorable
Jul 13, 2013
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10,510
I have 1tb WD MyBookEssential. Yesterday I bought new laptop and connected my old hdd to it to get some data on my new lappy. I copied 400 gb data and then safely removed it. Today when I plugged it back it took a lot time to get recognized. Then I found "local drive (H: ) " on "my computer". but when I click on it, my PC gets frozen till I switch off the hdd. I did all things available on internet. I am completely clueless. Can anyone tell me how to make it working back?

Here's the screenshot:

image.jpg


It's found in my computer and also in Device manager. But if I click on it it freezes whole computer.The small LED keeps stable and stops blinking. Same happened when I connect it to my new laptop.

I don't want to loose the important data I have on it. Still more than 300 GB data there which I can't afford to loose.

I ran the Chkdsk /f command and kept it on for couple of days till it finishes the process. And then I connected it back and same happened.

I tried to change the H: to I: J: even Z: but same result.



PS: It was a gift from my sister. She bought this hdd from Australia and I am from India.
 
Solution
It shows you here on this youtube tear down.
It should be a 3.5" drive in the essential case. Once you have the drive out
You can connect it to a tower pc, where you plug the sata cable and the power to it.

Test the drive if it works fine.
You know if the controller from sata to usb inside the essential case is faulty or broken if the drive reads ok out of it`s enclosure.

http://www.youtube.com/watch?v=CqxBVgKvdxk




sorry! not getting you! My laptop was fully charged and without any adapter.
And no! I did not installed it, my laptop found my hdd and opened it directly. The images above are from my PC. My laptop is with win8 if that helps.

Anyways
now after waiting about 1 hour I double clicked on it. Now it shows this error :
hd1.jpg
 
Looks like the controller is failing inside the portable drive enclosure.
Or it could be the usb cable try another on if you have one.
Short of that I would take the drive out of the enclosure. it will no doubt be a Sata drive anyway inside.
That would tell you if it was the board interface from sata to usb found inside the enclosure. Obviously you would have to test the drive on a tower system as I do believe
the drives are 3.5" ones if the external drive has it`s own power feed.
 


can you elaborate more or any link on this will be welcomed!

 
It shows you here on this youtube tear down.
It should be a 3.5" drive in the essential case. Once you have the drive out
You can connect it to a tower pc, where you plug the sata cable and the power to it.

Test the drive if it works fine.
You know if the controller from sata to usb inside the essential case is faulty or broken if the drive reads ok out of it`s enclosure.

http://www.youtube.com/watch?v=CqxBVgKvdxk


 
Solution


okay thanks. Now I completed the procedure shown in video. Now what next? I have my 1TB SATA drive but don't know what to do next?
 
You need to connect the drive to a tower system via a Sata cable and connect the power to the drive from the Power supply unit.

You need a desktop pc to do this to test to see if the drive is working fine.
If it does then the usb controller board of the WD enclosure has failed.

The solution I gave you was to retrieve the data off the drive.
You may be able to buy a new enclosure for the drive.
But remember if it is a 3.5" drive it will require it`s own external power feed to power it like you had with the essential enclosure.