my western digital 1Tb Hard disk is not showing

[MMKRISHNA]

hello frnds,
my western digital 1Tb Hard disk is not showing in windows7 i have tried to locate it in devices and printers. and in disk management it shows ad disk 1 and asked to initialize when i tried to do it an error appeared as I/O error. so please help me to find a way to retrive it and the data also.

thankyou.

 

[SuperSoph_WD]

Hey there, MMKRISHNA!

I'm very sorry to hear about your WD external drive.
I'd suggest you to run Data LifeGuard Diagnostics tool on it, so that we check up on what's the health and SMART status of the drive.
http://products.wdc.com/support/kb.ashx?id=af6dS2
I recommend to pass the extended test as well as the quick one.

Unfortunately the I/O error might indicate that we are dealing with a faulty hardware.
I'd still try to plug the HDD with a different USB cable and on another computer.
Re-installing the drivers in Device Manager (Devices & Printers) might also help. Simply go under USB controllers and uninstall all your drivers there by right-clicking on them. Afterwards, reboot your system and wait until Windows updates the drivers.

Hope this helps! Keep me posted!
SuperSoph_WD

 

[Saga Lout]

Check the link . It may help you.

I'll stop short of removing that link as Commercial Spam but will add a warning to anyone visiting the site. The advice may be sound but some of the products you are encouraged to download or buy may not be.

 

[MMKRISHNA]

thanks fr the reply's frnds bt none of the above were helpful
can u give any other and better ideas

 

[Saga Lout]

Download a Linux operating system and burn it to a CD. Run that live from the CD in your computer and it won't impact on, or harm your Windows system at all. It will, however, give you access to the hard disk and it might be able to mount it when Windows cannot.

PCLinuxOS from the dotcom site of the same name will do the trick.

 

[fzabkar]

The drive could have a damaged firmware module.

http://sediv2008.narod.ru/Easy3.9Password01234567890.rar
http://sediv2008.narod.ru/Settings.rar

SeDiv WD Read ROM & Modules:
https://www.youtube.com/watch?v=9UgFfhkkAwY

 

[SuperSoph_WD]

thanks fr the reply's frnds bt none of the above were helpful
can u give any other and better ideas

Hi again, MMKRISHNA!

I'm sorry that the troubleshooting didn't work for you, you should try the guys' suggestions above and hopefully you will be able to recover your data. However, if your WD drive is still under warranty (you can check that here: http://products.wdc.com/support/kb.ashx?id=PlGz0Q ), you should get in touch with our tech support and send out an RMA request. You should be able to get a replacement.
Contacts: http://products.wdc.com/support/kb.ashx?id=FvlgJ5
How to RMA: http://products.wdc.com/support/kb.ashx?id=YJd6o0

Good luck!!!
SuperSoph_WD