Ok, first of all, I cannot count how many tutorials and FAQs I read over the last two days.
So, I was happy doing school work on my Asus Q504U (bought in FEBRUARY, mind you), when the computer started to run slow. I tried ctrl alt del, nothing worked. So I turned off the computer and all hell broke loose.
First, I got stuck in automatic repair loop. I even tried to reinstall my Windows 10 with the troubleshooting options, nothing worked. Then, I was able to do something with some codes on command prompt that took FOREVER (at this point you might have noticed I'm not completely tech savy) but finally my Windows was back, with all my files. I installed an antimalware software and Ccleaner to check for possible registry problems. I cleaned some thing up, everything seemed fine. But alas, this is not a happy story.
As I was watching Netflix, my notebook turned into a blue screen that said my computer needed to be reinitatied. So this is what I did, but guess what: from now on, my Windows DISAPPEARED.
No blue screen, no troubleshooting options. Just the ASUS logo and my BIOS telling me there's no operating system.
So I did what all the other tutorials told me to do: make an USB installation drive with the Windows Media Tool Creation (or whatever it's called). HOURS later, my USB was ready to install a brand new operating system... Right? NO! It doesn't recognize any USB I connect.
Is there help for me? Or should I just sit down and cry? What is going on?
So, I was happy doing school work on my Asus Q504U (bought in FEBRUARY, mind you), when the computer started to run slow. I tried ctrl alt del, nothing worked. So I turned off the computer and all hell broke loose.
First, I got stuck in automatic repair loop. I even tried to reinstall my Windows 10 with the troubleshooting options, nothing worked. Then, I was able to do something with some codes on command prompt that took FOREVER (at this point you might have noticed I'm not completely tech savy) but finally my Windows was back, with all my files. I installed an antimalware software and Ccleaner to check for possible registry problems. I cleaned some thing up, everything seemed fine. But alas, this is not a happy story.
As I was watching Netflix, my notebook turned into a blue screen that said my computer needed to be reinitatied. So this is what I did, but guess what: from now on, my Windows DISAPPEARED.
No blue screen, no troubleshooting options. Just the ASUS logo and my BIOS telling me there's no operating system.
So I did what all the other tutorials told me to do: make an USB installation drive with the Windows Media Tool Creation (or whatever it's called). HOURS later, my USB was ready to install a brand new operating system... Right? NO! It doesn't recognize any USB I connect.
Is there help for me? Or should I just sit down and cry? What is going on?