does this involve erasing all my files before reinstalling windows?Well, you have a third party app doing it's thing with the Windows installation, probably only the creator of the software know for sure what exact changes is done.
Here is what you can do:
- Go directly to the company that made this software and ask for help. Or you may be able to find a support forum for that particular software.
- If this goes nowhere, then do a reset of the W11 installation.
Good question. I have done this myself for a W10 laptop some half a year ago without loosing any files, but I recommend you to take backup anyway.does this involve erasing all my files before reinstalling windows?