The manufacturer's support site: http://mygica.com/html/Support/
Beware, Firefox & Google report the above URL as a web attack site, so visit at your own risk!
I used Internet Explorer just to confirm the link is working, but I didn't navigate beyond the above page. My system is pretty well ring-fenced with comprehensive firewall and anti-malware software, make sure yours is too before navigating the site or downloading anything from it.
If it was me, I'd ditch that device and buy a different brand to be safe.