Mysterious Frame Rate Problems

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Jacob29

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Nov 8, 2014
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This issue is actually starting to drive me insane.

I have had it since November last year and nobody at all has been able to fix this. But I hoped one last time that anyone here could save me from this annoying as hell issue.

Basically...

at some point, not sure when, this issue starting happening where whenever I moved a piece of software from one monitor to another it would have fps drops and look bad.

http://a.pomf.se/hmbysz.mp4

This video shows that. Notice it looks to be 15-30fps?

Secondly, if I moved something intensive, again using Geforce Experience, the mouse de-syncs from its original location.

http://a.pomf.se/eazzqw.mp4

Shown by that video.

Both the monitors are 60hz.


Now, this leads onto the main issue that I assume is slightly related. The whole of everything on my PC randomly slows down to 30fps or less (I don't know exactly because I can't monitor it but it feels to be slightly less if not exactly 30fps). Watching a youtube video? 30fps. Moving windows around? 30fps. Playing some games? 30fps.

I have literally no idea what is causing this atm.

Perhaps the most easiest place to notice this is Dolphin. With V-Sync on it dives to 30fps and shows it on dolphin and while looking at msi afterburner the usage is practically 0 while it does this. https://i.imgur.com/O3Q98OJ.jpg

Notice the spikes on the usage? That pretty much correlates with the dips.

Without v-sync it does the same except it doesn't show 60fps on Dolphin but instead simply feels like it.

I noticed however that it doesn't do this anywhere nearly as much as it does while having a youtube video playing at the same time, and visible on my 2nd monitor.

http://i.imgur.com/NOqKd8I.png

The start is it alternating between 30 and 60fps for some reason and is followed by me turning off the youtube video.

It does it in WoW too. Locks to 30 randomly, and the gpu usage skyrockets downward for a few moments and then goes back up again.

Sometimes it doesn't do it as severely as others I have no idea what the correlation is.

Now then.. onto thing's I have actually tried.

It wasn't my CPU/Mobo as I tried new ones.
It wasn't my GPU as I have changed that from a 970 to a 290x.
It wasn't my RAM as I have changed that.
It wasn't my drivers as I have reinstalled them countless times.
I have also re installed Windows itself 3 times now.
It isn't the monitors themselves as I have tried both of them in different combinations with a 3rd one, and it also occurs on a single monitor as well.
It isn't my PSU as I have tried another one as well with my old gpu and it was STILL doing it.

I am actually running out of things to test, and I have no idea what's causing this VERY annoying issue.

Whoops! forgot to state my specs so here is a pastebin of my dxdiag:

http://pastebin.com/R3LuBstg
 
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Have you tried using DDU to uninstall the AMD and NVidea drivers you put on your computer? Also anything video related, remove that from your computer. Then remove your graphics card completely and use the intel onboard graphics. If you do not get the issue, the issue is either hardware related to your GPU, or software related to something you installed for your CPU.
 
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Yes whenever I touch anything with my graphics cards I use DDU. Whenever I have tried solving this issue I have used DDU.

What do you mean video related? Drivers or what? This is a fairly fresh windows 7 install and it happened on the first time I tried using this installation.

Will try Intel Graphics only though so bare with me.
 
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Oh I see. Somehow when I re-read what I wrote I did not see that haha. What I meant was anything like Geforce PhysX, DirectX, Display Drivers, display modifying software such as NVidea control panel or AMD CCC, and so on.
 
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Yeah tried it.. didn't work out so well.

seemed to be the exact same thing, if not slightly worse.

Didn't notice afterburner spiking as crazy, but still just moving like skype around on my screen i saw it change between buttery smooth and really choppy.
 
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Okay so the issue is not with your video card or video card software/firmware. What are your bios settings when it comes to multi monitor support. With intel CPU's you can allow the intel CPU to control one screen and the GPU to control the other. You may have extreme sync problems from one to the other. This seams unlikely because you saw the issue on one screen however.

So what else could the problem be. The best thing to do is to remove things one at a time.

Could it be ram? Try doing diagnostics on your ram
-Remove all but 1 and try all 4 dimms
-Do the same with other sticks of ram
Could it be the hard drive going too slow? Try an SSD if possible
Outdated BIOS?
Corrupted BIOS? Remove battery for 30+ minutes without turning computer on.
Overclock profile messing up performance? Reduce to stock.
PSU not delivering enough power on a rail?

More to follow if needed. My guess is a bios setting.
 
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Will try some of these and report back, but some of them that I don't think are true.

RAM, I am doubtful of. Had this issue, got new RAM, still there. Could be two sets of faulty RAM but hmm unlikely.

Windows IS on an SSD.

Could be a BIOS issue, but I am doubtful as this is my 2nd motherboard with the same thing.

Don't overclock.

PSU I am doubtful of. It's a VERY good PSU, also I tested using another one and it also had this issue. But how would I go about testing this?
 
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Tried different RAM in different sockets, didn't help out.

I also unplugged both my HDD to see if that happened to be a cause which also didn't change anything.

I also disabled the Intel graphics processor but, again, no change.
 
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Have you tried ever messing with your monitor settings? There is a thing called dynamic contrast which causes a lot of issues. Maybe you have dynamic frame rate or syncing. You may also need to install monitor drivers. If they are the same monitor, try adjusting the cable used, the settings on the monitor, and the port from the computer
 
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Well my first monitor is a BenQ RL2455HM using HDMI. Doesn't have dynamic contrast enabled. I don't think it has dynamic frame rate or syncing?

Second monitor is a ViewSonic VA2216w using a VGA to DisplayPort adapter, as it's quite old.

Tried it via my MB Vga port and via a DVI adapter. No difference.

Can't find any drivers apart from the ones windows automatically installed.
 
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Is this issue dead already?

I posted it on another website too and it died there also.

How can this issue be so mysterious that literally nobody can have any idea about what is causing it?
 
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You need to be getting a hold of every manufacturer of each of your parts. I would contact the manufacturer of your motherboard, intel, monitors, graphics card, nvidea, and maybe even the ram.

They all have extensive reported failures and issues and can a lot easier than the community sort through a very rare issue such as this. From my experience, nVidea is very helpful and give very good diagnostics to attempt. Other companies can be less responsive.

If you wanted to try one more thing, while your GPU is fully out of the computer, reinstall windows and do not install any software. Try to replicate the issue. If it still occurs, the issue is in the CPU, motherboard (less likely), ram, or OS. The OS could be corrupt (however unlikely because they use CRC's to ensure things like that do not happen). It may help to install a more up to date OS. If you are using an installation CD that came out close to product launch, they do not have all of the firmware drivers out for products and a lot of issues result. I always download my installations directly from Microsoft before installing.
 
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Cheers for trying to help again and I will be send emails to various other manufacturers.

But I already did try to contact asus and nvidia and neither of them had ANY idea. Nvidia tried to help me but didn't reach a solution, they really did try really hard though. But asus simply ignored me or told me it was normal on multimonitors.

Will try that GPU out and windows installation.

Do you think this issue could be related to my SSD? Perhaps it is failing or something? Sounds pretty strange for an ssd though.

 
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