Ok, So, I bought a CyberpowerPC Gamer Ultra 7201 from Newegg.com last September. I'll post a link to this PC so you can look at the videocard/motherboard it has, or whatever other pertinent information is necessary.
Recently the Power Supply gave out so I sent it in to Cyberpower PC for repairs.
I *accidentally* sent the adapter for the monitor that came included with the PC to Cyberpower PC.
They did not return the adapter.
I called their tech support and they assured me it was simply a DVI-to-VGA adapter and that I could purchase one from Best Buy for about $5.
My PC does have 2 DVI slots, however my monitor did not hook up to them. My monitor was hooked up via an adapter to what I assume is the motherboard. The slot on the back of the PC that I had used is similar to the end of the standard monitor cable.
Where the monitor cable has 3 rows of 5 prongs, my PC has 1 row of 4 prongs and 1 row of 5 prongs.
I talked to customer service from Newegg.com and the representative told me I needed to buy a DVI-to-VGA/D-Sub Adapter. He assured me this was correct; I was very skeptical after about a month of trips to Best Buy and failed phone calls to Cyberpower tech support, and I am even more skeptical after seeing pictures of this adapter.
Can SOMEONE please tell me the part I need?! Better yet, tell me where I can buy it!?
Here is a link to my PC:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883229049
and just for good measure, here is my monitor:
http://www.newegg.com/Product/Product.aspx?Item=N82E16824254034
Recently the Power Supply gave out so I sent it in to Cyberpower PC for repairs.
I *accidentally* sent the adapter for the monitor that came included with the PC to Cyberpower PC.
They did not return the adapter.
I called their tech support and they assured me it was simply a DVI-to-VGA adapter and that I could purchase one from Best Buy for about $5.
My PC does have 2 DVI slots, however my monitor did not hook up to them. My monitor was hooked up via an adapter to what I assume is the motherboard. The slot on the back of the PC that I had used is similar to the end of the standard monitor cable.
Where the monitor cable has 3 rows of 5 prongs, my PC has 1 row of 4 prongs and 1 row of 5 prongs.
I talked to customer service from Newegg.com and the representative told me I needed to buy a DVI-to-VGA/D-Sub Adapter. He assured me this was correct; I was very skeptical after about a month of trips to Best Buy and failed phone calls to Cyberpower tech support, and I am even more skeptical after seeing pictures of this adapter.
Can SOMEONE please tell me the part I need?! Better yet, tell me where I can buy it!?
Here is a link to my PC:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883229049
and just for good measure, here is my monitor:
http://www.newegg.com/Product/Product.aspx?Item=N82E16824254034