Question Mystery: How do I fix boot/shut down issues?

[Eifersucht]

Hello,

I built a new pc a few months ago and I have a persistent issue related to a forced-shut down of the computer. If a shutdown is initiated by the power button, the computer will not start up again properly. The computer will respond to power and start spinning up fans and RGB, but the bios screen will not show. Only after turning off and on power supply will it boot up properly. Any thoughts on what might be the issue here? Any help here would be appreciated.

Some other notes:

• Computer seems to function without issue otherwise
• Turning Fast boot on or off doesn't solve the issue
• Computer will boot fine from shutdown if initiated through windows (not power button)
• After forced shut down, some LED are still on (this doesn't normally happen when shut down from windows)
• I have tried clearing CMOS and the bios has been updated to latest version
• MOBO: GIGABYTE B650 AERO G
• Processor: AMD Ryzen 7 7800X3D
• Boot Drive: SAMSUNG 990 PRO SSD NVMe

 

[Ralston18]

Shutdowns should only be initiated via the Windows power icon.

Using the case switch, the PSU, or some other switched power source can and does cause file corruption.

When Windows is properly shutdown via the power icon, Windows goes through a series of actions (closing files, "housekeeping" etc. to prepare for the next boot.

If Windows does not get the chance to do that or if the process is interrupted then the next boot will be problematic.

Sometimes we are forced to do hard shutdowns. The consequences vary and is one good reason for always, always having backups on hand.

I suggest that you take a look in Reliability History/Monitor and Event Viewer.

Either one or both tools may be capturing error codes, warnings, and even informational events relevant to the boot/shutdown problems.

Reliability History/Monitor is end user friendly and the timeline format can reveal patterns.

Event Viewer requires more time and effort to navigate and understand. But can prove very helpful as well.

FYI:

How To - How to use Windows 10 Event Viewer | Tom's Hardware Forum (tomshardware.com)

Look in both tools for error codes, warnings, etc. Any given entry can be clicked for more details. The details may or may not be helpful.

You can also look in Update History for problem or failed updates.

For the most part, simply ensuring that Windows can properly shutdown will prove all that is needed.

And remember that shutdowns may not always be immediate. Windows may be doing some sort of update that requires it to shutdown, restart, and shutdown again.

Take a close look at the logs. Post what you find. E.g. "Windows was not properly shutdown".