NAS Connectivity across 2.4 and 5 GHz Wireless Networks

[brad.degenaars]

No matter what I do, I cannot seem to access my NAS device from both my 2.4 and 5 GHz wireless networks. I have given the NAS a Static IP and I have tried it with a dynamic IP where I called the device using the device name. In both instances I was able to access the NAS from my 2.4 GHz connection but not the 5 GHz connection. I have tried reserving the IP address on the router. Nothing seems to work.

 

[Scottray]

What is the make/model of your NAS and your router?

 

[brad.degenaars]

The NAS is a QNAP (4 bay). The router is the Optimum Altice One router.

 

[USAFRet]

Why is that Qnap not hardwired to the router?

 

[brad.degenaars]

It is. When I try to access the QNAP over the wireless network from a laptop, though, I can only access it when I am on the 2.4 network.

 

[USAFRet]

It is. When I try to access the QNAP over the wireless network from a laptop, though, I can only access it when I am on the 2.4 network.

Then thats a connectivity issue between the laptop and the router.

 

[brad.degenaars]

Yes, I agree with that except the laptop can access the router from both wireless networks as a call to 192.168.1.1 brings up the router configuration. Just a call to the NAS IP address fails on 5Ghz but succeeds on 2.4Ghz. The IP address for the NAS is 192.168.1.170. I cannot reach it or even ping it when connected to 5Ghz.

 

[USAFRet]

Yes, I agree with that except the laptop can access the router from both wireless networks as a call to 192.168.1.1 brings up the router configuration. Just a call to the NAS IP address fails on 5Ghz but succeeds on 2.4Ghz. The IP address for the NAS is 192.168.1.170. I cannot reach it or even ping it when connected to 5Ghz.

That would point to router settings being different between 2.4GHz and 5GHz.

 

[brad.degenaars]

Do you know of such a setting in router configuration that alters how an ethernet-connected device is accessible to wireless connections to the router? I have never seen such a thing.

 

[USAFRet]

Do you know of such a setting in router configuration that alters how an ethernet-connected device is accessible to wireless connections to the router? I have never seen such a thing.

My router can have different QoS settings for each band.

You can presumably access the internet via the 5GHz band?

 

[brad.degenaars]

Yes the internet works fine. I can look for QoS settings but recall those only being used to determine which devices get priority of bandwidth - not restricting devices.

 

[USAFRet]

Yes the internet works fine. I can look for QoS settings but recall those only being used to determine which devices get priority of bandwidth - not restricting devices.

Probably not your situation, but "QoS" can be 'prioritized' down to zero...lol

And that was just one example of different settings in the router. There might be other things.

 

[BuddhaSkoota]

Do you know of such a setting in router configuration that alters how an ethernet-connected device is accessible to wireless connections to the router? I have never seen such a thing.

I might suggest making sure the 5 Ghz band is not tied only to the guest network (if available on your router).

Also, find if you can ping any other LAN devices when connected to the 5 GHz band.