Question Need a fix for my Redragon K551 RGB Keyboard lost firmware.

Mar 22, 2020
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By mistake, I installed K552 Firmware update on my K551 keyboard. And now the numpad of my keyboard is not glowing up. Please help me to fix this issue.
 
Jun 3, 2020
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Yeah, i did the dame thing, and now the numpad is not lighting up now. Have you found a solution yet? And i like this keyboard a lot and iv'e contacted redragon, and im waiting for a replay. Hopefully we can get the firmware to revert the firmware to the original firmware.
 
Jun 3, 2020
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Yeah, i did the dame thing, and now the numpad is not lighting up now. Have you found a solution yet? And i like this keyboard a lot and iv'e contacted redragon, and im waiting for a replay. Hopefully we can get the firmware to revert the firmware to the original firmware.
I had the same problem, they emailed me this application, which fixed the software on the keyboard.
Application Link
This was for the K530
 
Jun 3, 2020
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I got an email from Redragon and they said they dont have an update for the K551, but i did find a around to fix the isssue. If you go to this website https://www.redragonzone.com/pages/download and download the software for the K582 SURARA, youll get two apps, and one is an update program, if you install that firmware, it fixes the keyboard, and so far the keyboard and all the lights are working now. One other thing i got working tho is the Redragon software to control the keyboard and customize it. First download the software for the K551RGB MITRA here https://www.redragonzone.com/pages/download, and make sure that you download the Spanish version since for some reason the English version doesnt work for this keyboard idk why, and to get the app in english follow the steps on this site https://github.com/CakeLancelot/RedDragon-Vara-English and your good to go!
 
Nov 11, 2020
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Hello. I have a big problem. I just bought the k582 surara keyboard and installed the software. It downloaded a zip file where are two apps. One is called Rendragon k582RGB.exe and the other is called K582 update program.exe. I opened the second one and a Chinese window opened. Me not knowing anything chinese I pressed the two buttons and the keyboard completely stopped working. No backlight, the buttons are not working. I unplugged the usb and plugged it back in and still nothing. Maybe it erased it's program or something I don't know. Can anyone help me?
 

dino92

Distinguished
Oct 25, 2009
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I did the similar thing with K580 Vata. I wasn't satisfied with the way macro keys G1-G5 were working, when I accidentally stumbled upon K580 Vata Pro, so I thought maybe its software will be compatible with the regular K580. It came with "Update program" app, so I guessed it might do to something to update the software, but once I entered it, everything was written in Chinese, and when I clicked the first button, it actually updated the firmware of my keyboard, and made it work really weird. The software should be called "Update firmware", not "Update program", and also, it's complete bs that K580 doesn't have the same software available for it, so I'm not able to restore to the original K580 firmware.

I had the same problem, they emailed me this application, which fixed the software on the keyboard.
Application Link
This was for the K530
You said they emailed you the application which fixed your problem, on which mail have you contacted them?
 

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