Question Need a super brain to help with a ram issue. :)

[Archy Mage]

I have an old Dell M4800 i7 4810mq 2.8. It came with two x 8g pc3l 11-13-fp 12800s 1600mhz ram cards.

The system says it can have a total of 32g of r a m and they must be LV 1.35 cards.

I purchased per spec 2 x 8g pc3l 12800s 1600mhz but they do not work. The system doesn't boot at all with the new slits filled. They are brand new Samsung 16GB DDR3L 2 x 8GB 1600MHz PC3L 12800 SODIMM 204pin Laptop Memory RAM.

They have 11-11-f3 instead of the original 11-13-fp. Is that the issue?

They are all LV 1.35 cards. When I take out the new cards the system boots with the old, but if I change them to the new samsung cards the system again doesn't boot up.

Please help. Need more ram for vid editing.

Thanks in advance good people.

Josh

 

[Barty1884]

Unfortunately, some laptops can just be buggy with certain kits of memory.

Does removing all the old memory, and only populating with a single module (1x8GB) of the new Samsung RAM work?

The mixed timings could be problematic, but I'd expect the system to boot with only the new kit installed.

 

[haseeb98ahm]

could be OEM ram issue. Some OEM program their RAM and motherboard so a perfectably compatible RAM only works on their systems and vice versa