Need emediate help, Core 2 Duo core temp 90+ C

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There shouldn't be any need to recompound the fan as intel uses compound that allows multiple removals without degrading.

Errr... Ummmm... the thermal pad that we all recommended to take off? 😳 😳 😳

Just wondering if it best to install 775 HSF when the MB is out of the case, or is it okay to redo the HSF while its in the PC case?

I mean you won't be able to see the back of the motherboard to be sure the pins are in.
 
Yeah I typed that before I got done reading the rest of the posts in hopes he'd get it before pulling the thing out. I would suggest putting the fan on with the mb outside of the case as it is definately easer to tell if you put it in properly. If you are sure it's in properly and not loose though you might be running into a bad processor. One of the ways a proc. will damage itself after being overheated too much is to continue overheating even after the original problem is alleviated.
 
Yeah I typed that before I got done reading the rest of the posts in hopes he'd get it before pulling the thing out. I would suggest putting the fan on with the mb outside of the case as it is definately easer to tell if you put it in properly. If you are sure it's in properly and not loose though you might be running into a bad processor. One of the ways a proc. will damage itself after being overheated too much is to continue overheating even after the original problem is alleviated.

I think the "he" part may be a wrong assumption considering "he" has a nail varnish removal. Although you never know...
 
Well I've been building computers for some time now and the number one problem people have with the new cpu's is improper fan installation. Open the computer (while it is off) and give the fan a gentle tug. If it gives way at all it isn't installed properly one of your anchors isn't connected. You'll need to take the fan off and put it back on making sure all the anchors are in tight. There shouldn't be any need to recompound the fan as intel uses compound that allows multiple removals without degrading.

Be careful with advice; make sure it is current. Here is a link to the Intel material that states you should re-apply the thermal compound during removal / re-installation of heatsink fans:

http://www.intel.com/support/processors/sb/CS-023107.htm
 
Well.. perhaps Icandy should take the MB out, leaving the HSF on, to see if the pins are the way they should be from the back of it.

And perhaps from there, re-do it, making sure its mounted right.

The PDF did show how it should look, but can't seem to find a pic to post it here.
 
Oh no, I cant believe it, I doubt I will even be able to RMA it if the problem isnt solveable. *is at her whits end* Good spot russki.

Well, lots of reading material here, although it seems I have completely messed this up somehow, removing the thermal pads was the last straw!

Thanks for all the advice, but its later and I have been going at this for nearly 10 hours straight. I will read the links and try some more things tomorow.

More information: the Bios incorectly configures/states the cpu multiplier is x6. While all tests in Windows shows it to be running at 2.4GHz. Additionaly, the Vcore value jumps around nearly as much as the temperature does. Also, I get a huge amount of stalling, yes SP2 is installed, but things in windows do not work right, at all. Setting core affinity on stalling services tends to help.

As to the suggestion that the heatsink and fan are not installed properly. As far as I can humanly tell, they are. Give it a pull, push, side to side, no movement. It really is on there tight.

As someone suggested, about touching the motherboard. Well I couldnt get the backplate off to get to touch the back of the motherboard, but I did feel around the heatsinks on the DQ6 board. The only one that got moderatly warm was the Gigabyte logo - think its the northbridge. However, the back plate, that does not even touch the motherboard directly, was quite a fair bit warmer, not really hot, just moderately hot.

Temperatures in Windows remain somewhat a bit more steady around 60 degrees. Although, I have never seen temps jump around like this before. In the bios, they read 45ish, to start with, rising to well over 70 and rising.

So how likely was it that removing those thermal pads voided my warranty? I'm going to bed soon, this has kinda been a not so great day. I've put the nice "looking" PC away and will try something tomorow... either that or try and get it sent back and replaced.

Oh yeah, is anyone sure I dont need some sort of patch for XP?

Edit: grimmy, when I first installed the heatsink and fan, before I discovered the issues. I had only rested the board in the case and then removed it, to check to see if the little black plugs were inside the white plugs, nice and firmly. I remember seeing a picture like that too. I can check again but am thinking less and less that its the problem.

Final edit for the day: just read that article on the application of the thermal paste, oooooh! Good one russki, thats what I originaly thought I had to do, but after reading around and confusing myself, I applied the thermal paste to the entire metal heat spreader, not just a bit in the middle then squish it, hehe. As I understand it now, this could adversly affect the thermal properties, and may, just may, result in solving this problem. But dropping another 30 degrees is a big ask, even if the CPU is not alreay perminantly damaged.
 
Oh no, I cant believe it, I doubt I will even be able to RMA it if the problem isnt solveable. *is at her whits end* Good spot russki.

Oh, Icandy. As if the name was not a bit of a give-away. What do you say, are you really an eye-candy? How 'bout a pic for all of us “he”s to feast our eyes upon?

With respect to your problem, I wouldn't worry about removing the thermal paste - in the end Intel says it must be if you lift the heatsink, so all you did was following instructions. I think the larger issue is whether or not you are getting the right temperature readings. And if you are, what's going on with Windows.

I would tackle one after the other. There is also a chance that even though you are staying within the thermal envelope now, having exceeded it you damaged the core. Although I did think that newer processors are supposed to shut / throttle down before permanent damage occurs. Which could explain slow downs in Windows - it reaches a dangerous temp, and gets throttled down until it cools -> slowdown.

Try calling support for your mobo manufacturer or visit their forums to see if someone else is having similar issues.

If all else fails - RMA the sucker and plead ignorance at any suspecting inquiries.
 
One thing I noticed :
Nail varnish remover

I personnally wouldn't recommend using this to clean the thermal compound/thermal pads, it tends to leave unwanted chemicals on the heatspreader. It won't damage the chip or anything but might reduce the new thermal compound's effiency. Nail varnish remover contains more than acetone, I prefer using high% isopropyl alcohol (aka rubbing alcohol).
 
Right, well, the good news is, CPU temps are now down to 35-40 C at idle. I remounted it for a 3rd time, only to find that the heatsink was only half sitting on the cpu, even though it was firmly in place. After some considerable effort, I got it in their "just right". But still, 35-40 C isn't great, but the heatsink is at least getting warm and the air being blown slightly above normal.

I'm going to make a 4th attempt at reseating it all, but figure the worst is behind me now, so long as the CPU was not perminantly damaged by the experiance.

I'm tempted to use some carb cleaners (got some now), to reclean the metal after using the nail varnish remover, to get rid of the remaining chemicals? Good or bad idea? Also going to make sure 100% of the heatsink is covered, thinly of course, unlike what the guide said.

Oh yeah, and now there is a constant 30 second black screen of nothingness, between the bios posting and Windows logo appearing. What the heck is that all about?
 
Right, well, the good news is, CPU temps are now down to 35-40 C at idle. I remounted it for a 3rd time, only to find that the heatsink was only half sitting on the cpu, even though it was firmly in place. After some considerable effort, I got it in their "just right". But still, 35-40 C isn't great, but the heatsink is at least getting warm and the air being blown slightly above normal.

I'm going to make a 4th attempt at reseating it all, but figure the worst is behind me now, so long as the CPU was not perminantly damaged by the experiance.

I'm tempted to use some carb cleaners (got some now), to reclean the metal after using the nail varnish remover, to get rid of the remaining chemicals? Good or bad idea? Also going to make sure 100% of the heatsink is covered, thinly of course, unlike what the guide said.

Oh yeah, and now there is a constant 30 second black screen of nothingness, between the bios posting and Windows logo appearing. What the heck is that all about?
It's your CPU pausing and saying a prayer that you got the HS/F mounted right this time, so it's *ss doesn't get burned anymore. :wink: J/K :lol:
 
I would have if I had of seen you say that or know what was to come. I swear, the reason for all of this is a totaly, dare I say it, the heatsink and fan is CRAP. It's probably not all, but this is faulty, at least, one of the struts. It will not co-operate, undo, do-up, redo, nothing. Just when I had the perfet thinest layer of thermal paste too.

*never had this sort of problem with AMD retails*
 
30-40 is quite cool. I would leave well enough alone. It may make good practice, but each time you remove and reseed, you have to wait that much longer for the thermal paste to cure. The black screen is normal. Actually, your temp mirror that of some water cooling system, so you have great temps. If you are going to reseed the HSF, I would get some AS5 instead of the low grade paste you have that will do the trick, but doesn't offer what AS5 or Zalman's thermal paste offers.
 
It's too late for that! I alreay started, and like I said, I cant get it seated properly again. It's wrong, something, with the board, the heatsink, somewhere, they were not deigned to fit together. 3 plugs half fit in, but dont go all the way, one gets stuck in there and refuses to come out! Now Im afraid of breaking something if I push too hard.
 
I had the same issues with that Intel HFS! That's when I turned too water, plus I get about 20-30c on full load on C2D E6400. Before you go any further, I would recommend getting a HSF that is attached via screws to the mobo or switch to water; with water you can even further protect your investment. Zalman has great HFS and there are plenty of water cooling systems out there like thermaltake SE bigwater, dangerden has some custom builds; plenty of options. I have never, ever used those Intel HSF!
 
Well, for sure, I'm going to do something like that later :wink: But NOW....

I'm going to celebrate! Idel temps of 35 degrees practicaly constant, I "pushed" the computer to installed office and it touched 40 at one point, but thats it. I guess this gives me room to overclock later if I feel like it, but I will consider water or a decent aftermarket cooler before that.

A big big big thank you to everyone who tried to help - because you did help. Not sure I could have got through this without the advice and some nice PM's!

Although, I will not be convinced that 30 second black screen (timed several times) is normal operation after post and before Windows logo. Even when it was overheating it wasnt doing that lol. Anyway's, time to go sort out a hundred and one wires that need securing, and some additional fans that want to play too 😀

Edit: oh yeah, post made with new computer, I'm sure it was faster because of it :lol:
 
Glad to hear its not hitting 70-90C. 😀

I just wish that the 775 socket was designed better, as far as the HSF installation.

Who knows, I may be building one of those later on.

Have fun with that system though!!
 
Mmm will do!! Thank you.

Sounds like someone else gave a really good piece of advice, get a heatsink which actually screws in. Then again, you may get one and find it slots in perfectly first time.
 
Well, for sure, I'm going to do something like that later :wink: But NOW....

I'm going to celebrate! Idel temps of 35 degrees practicaly constant, I "pushed" the computer to installed office and it touched 40 at one point, but thats it. I guess this gives me room to overclock later if I feel like it, but I will consider water or a decent aftermarket cooler before that.

A big big big thank you to everyone who tried to help - because you did help. Not sure I could have got through this without the advice and some nice PM's!

Although, I will not be convinced that 30 second black screen (timed several times) is normal operation after post and before Windows logo. Even when it was overheating it wasnt doing that lol. Anyway's, time to go sort out a hundred and one wires that need securing, and some additional fans that want to play too 😀

Edit: oh yeah, post made with new computer, I'm sure it was faster because of it :lol:

Icandy,

I read through the thread, glad you got you system working reasonably, however, a few things.

My E6600 idles at 23.5'C, with a cheapo Intel factory HSF, so your idle temp still seems high.
You already figured out the HSF seating problem. A properly seated HSF should have caused the 3 lines of original thermal compound to heat up and "flow" into 1 single even layer between the CPU’s heat spreader and the HSF, filling the imperfections in the surfaces in the process. You should have also notice excess “globs” on the side of the CPU heat spreader that had been “squeezed out” when the compound was heat-softened.

With your current idle temp, it still sounds like you may have a bit of a seating problem though. Make sure, when you clean the old compound off, you clean both the HSF and the CPU heat spreader. I’m sure you already know this, but you must insure they are absolutely clean, i.e., no dust or grit on either surface. This stuff will act a shim preventing flat-even metal to metal contact, regardless if the HSF is mounted properly.

On the type of cleaner, I would strongly recommend staying away from carb cleaners, as well as commercial “wonder” cleaners such as goof off. They will do the job, and do it well, but they are petroleum based solvents, and can attack the protective coatings on the mobo as well as “wick” or seep into any gaps or crevasse’s causing other problems. Additionally, they can leave a residue which could cause long term problems, even if you are sure you cleaned it all off. I actually go back and re-clean surfaces with isopropyl alcohol that I’ve used this stuff on, to insure they are free of residue.
The same cautions apply to the acetones, ie. Methyl Ethyl Ketone (MEK), nail polish remover, etc. They may be conveniently available, and do a great job, but may also leave a little “surprise” behind. Paint thinners, varnish removers etc, will do the job as well, but again they can also attack other components and leave behind residue (depending on other components in the solution) which may lead to unpleasant surprises

Isopropyl alcohol is your best bet, as it will remove the compound and evaporates completely leaving no residue. If you must use an automotive solvent, use a chlorinated brake cleaner, but very sparingly. These will evaporate completely and leave no residue whatsoever, however, they are very aggressive solvents and highly flammable, not to mention less than “user friendly” in relation to your lungs.

Once you removed all of the residue, and the surfaces have dried, wipe them with a lint free cloth. Visually inspect the surfaces to insure there is no particulate matter resting on them. Also, look over the HSF contact surface. It will have been precision milled or ground, but may have nicks or burrs from shipping, packing, unpacking, previous installs etc etc etc.. If you note deep scratches, nicks or large burrs, you can take a “soft” finger nail “file” (you can use other stuff, but I assume you are familiar with these) and gently and slowly work the burr/nick down. Gently and slowly are essential, as to avoid rounding or dimpling the HSF contact surface. If you have to do this, clean the surface again when you are done, and wipe it with the lint free cloth. The CPU heat spreader may appear to have some surface scratches, but you won’t need to mess with it. It is made of stainless steel, and any scratches will have caused much less surface deformation on the stainless than scratches on the HSF’s much softer aluminum or copper. (unless you happen to be using a HSF with a stainless contact flat)

When you are ready, apply a thin line of thermal compound the HSF. You may spread it with your finger, if you desire, but make sure you finger is clean (use the alcohol or brake cleaner to remove the natural acids and oils that form on human skin), and free of particulate matter. Never use a cloth or paper to spread the compound. As an option, you may use a new clean latex (surgical) glove if you have one, or food type “plastic” wrap (fresh from the roll of course). No need to put the compound on both surfaces, it’s just a waste. When you’re ready, mate the surfaces and install the fasteners. Once this is done, wiggle the HSF slightly, in a twisting motion, to seat it. It wont move very much at all (if it does, something’s wrong) Never try to “wobble” the HSF side to side. Reconnect the power, turn it on and check those temps!

Doing this should insure maximum metal to metal contact, and thus, maximum heat dissipation.

Good luck

Peace
 
Mmm will do!! Thank you.

Sounds like someone else gave a really good piece of advice, get a heatsink which actually screws in. Then again, you may get one and find it slots in perfectly first time.

If you bought the commercial boxed version of the processor with heatsink then it either came with one of 3 heatsinks:

Aluminim core 65W
Copper core 95W
Copper core (larger) 130W

With the last 2 you should be able to overclock to a respectable level only if the heatsink is seated correctly.

If you are still having seating problems please look at the white plastice splayed pegs that get pushed into the motherboard. If you had previously either not had them centered when you attempted to push them through the holes in the motherboard they can be bent easily and will most likely prevent you from pushing them through the motherboard holes on later attmpts.

Use some plyers to straighten them out and make sure the black inner part is pulled up and away. If this is still pushed down you will not be able to put the white splayed pegs into the motherboard wholes.

I have found best to seat the heatsink down on the processor heat spreader and wiggle the heatsink left and right. Then take two opposite retention mechanism and push them down and lock those into the motherboard. Then do the same to the other two. I do not recommend attempting to push each retention mechanism down into the board sequentially.

Hope this helps. You really should see lower idle temperatures with your processor and one of the copper slugged heatsinks from Intel.