Need help about shutdown problem on Optimus Laptop + Win10

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JPcompany

Commendable
Sep 4, 2016
5
0
1,520
Hello Fellas
I have a issue on my laptop

The model is
Gigabyte P35g V2
and spec is
4710HQ, 8GB RAM, GTX 860M, SSD + Windows 10
The all driver versions are latest except Intel MEI

My problem is the laptop does not shutdown completely.

If I press shutdown icon or Power button, display turned off but LED and cooler is not.

I read this post but not works well
http://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Sleep-and-Shutdown-issues-after-upgrading-to-Windows-10/td-p/5177663/

I found few facts,
1. Intel MEI is not problem
2. BIOS restore is not helpful
3. I made sure turned off hibernate mode and fast start option
4. Format is not helpful because I formated several times and the symptom is always showed up

5. "BUT If I turn off my external graphic card(GTX860M) from BIOS, it completely shutdown."

Please help this problem if you got a answer or feel free to ask me bout more info what I didn't post it.

Thank you very much.
 

JPcompany

Commendable
Sep 4, 2016
5
0
1,520
MERGED QUESTION
Question from JPcompany : "Need help about shutdown problem on Optimus Laptop + Win10"

Hello Fellas
I have a issue on my laptop

The model is
Gigabyte P35g V2
and spec is
4710HQ, 8GB RAM, GTX 860M, SSD + Windows 10
The all driver versions are latest except Intel MEI

My problem is the laptop does not shutdown completely.

If I press shutdown icon or Power button, display turned off but LED and cooler is not.

I read this post but not works well
http://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Sleep-and-Shutdown-issues-after-upgrading-to-Windows-10/td-p/5177663/

I found few facts,
1. Intel MEI is not problem
2. BIOS restore is not helpful
3. I made sure turned off hibernate mode and fast start option
4. Format is not helpful because I formated several times and the symptom is always showed up

5. "BUT If I turn off my external graphic card(GTX860M) from BIOS, it completely shutdown."

Please help this problem if you got a answer or feel free to ask me bout more info what I didn't post it.

Thank you very much.
 
Status
Not open for further replies.